Good bed - but not the greatest of roomsPosted: Wed, Jul 23 2008Location:
5Rooms:
1.5Service:
1.7Value:
3I recently had a one night stay at this hotel for business - location is great, right opposite Gloucester Road tube station and very accessible. Lobby area, bar and restaurant are very modern and really nice to chill out in. The room however was something else: I had been upgraded from a single to a double, and thank God I was as it was the smallest room I have ever stayed in. If you pulled out the chair at the desk it touched the bed. It was certainly compact!
Having said that, the bed was comfortable and the room had everything you'd really need: it was just so small you wouldn't want to spend any time there. I had some issues with the room: heated towel-rail didn't work, minibar on but not chilled, hairs left in plug in the sink, "free" Wifi was really slow and often wouldn't connect.
Overall: ok if you're just going to sleep there, but not if you are intending to spend any longer at the hotel than a day. I had a "traditional" room style (i.e. in need of updating) but perhaps other modern rooms are better. I will add that I received an email survey on my stay and the hotel did respond to my issues well straight away, which was encouraging.