The Royal Park Hotel - London, United Kingdom     

terrabel stay. i cancel my other night. the receptionist is very bad. he is full of racism. i feel frighten all night. very noisy area. strange people. no service at all. the bathroom is the smallest i ever see. i go out at morining to berjaya eden. it realy a good hotel.

On the phone we were treated with courtesy at all times. At reception desk the staff greeted us cheerfully, using our names,introducing themselves and welcoming us to The Royal Park. All requests such as use of internet were remembered and catered for swiftly and with a smile. The use of keys, room service, the mini bar, luggage storage, the location of lounge rooms etc were clearly explained. The hotel's location and transport access was fully explained. Any queries about entertainment and other tourist information were dealt with clearly and courteously. Our rooms including the wonderful four poster bed, were clean, beautifully appointed and spacious. The hotel's situation in London adds to it's attraction. A short walk from Paddington Station and Hyde Park- everything at your finger tips. What makes The Royal Park so special is the staff from all areas.