"Don't believe everything you read!"Posted: Wed, Dec 31 1969Value:
3Having accepted an invitation to a Friday night business function in the City of London, my wife and I thought we'd make a romantic weekend of it, being the sort of thing we'd do perhaps only once a year, living in Worcestershire. So, having had a good experience last year of booking a hotel on-line through a booking agency I adopted the same game plan and spent a couple of hours trawling through sites like London Town, Hotel Doorman and Lastminute.com. Eventually I decided on The Tower, which looked the perfect venue- 4 stars, on-site parking and a great riverside location overlooking Tower Bridge and close to our function venue. Surprisingly, the best price I could find for a Deluxe room was with the hotel direct, but upon calling them 2 days before our visit they said there were no rooms whatsoever available (remember this later!). In desperation I revisited Lastminute.com, who were offering details of hotel prices "so good the hotels won't allow themselves to be named". I don't normally buy that kind of sales line, but from the description given I was pretty sure it was the Tower (and was right), so booked a Standard room with English breakfast, 1 night for £79. Disappointed only Standard rooms available, but at least I'd got the venue I wanted. The night before we were due to travel I looked up a location map on Google, found this review site by accident and was completely gutted to see that just about every reviewer totally slated the place- "don't touch with a bargepole" being the general concensus of numerous reviewers. By this time it was too late to cancel, so hoped for the best, deciding to ask on arrival if any remote chance of a room upgrade . To cut to the chase, upon arrival first impressions were great, we were told at reception that we had been given a free upgrade as hotel was not full (excuse me?), the room was lovely (Deluxe) overlooking Tower Bridge, and we were very impressed with both the customer service and the riverside views from both the XI bar and the Brasserie where an excellent English Breakfast was served. We felt that the quality of accomodation and location was exactly what we were hoping for, and would definitely stay here again and recommend to others.