Thistle Royal Horseguards - London, United Kingdom
Address: 2 Whitehall Court, Whitehall,
London, SW1A 2EJ
Thistle Royal Horseguards details:
Combining the highest standards of service and care. The Royal Horseguards offers an unrivalled blend of elegance and comfort.
Tucked away in a quiet area of Whitehall, this Grade I listed building overlooks the River Thames. All rooms have been refurbished to executive standard and are air-conditioned with fax/modem points, mini bar and ironing centre. Some are complimented by a river view. The hotel is within walking distance of many major London sights, theatres and shops. Trafalgar Square, the National Gallery, the Houses of Parliament and Downing Street are just a few minutes walk away, whilst Piccadilly Circus and Leicester Square are close by. Ideally located for the Royal Festival Hall and the London Eye Millennium Wheel, the business district is easily accessible. Welcome to one of the most sought after hotels in London.
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Thistle Royal Horseguards
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Facilities
General: Restaurant, Bar, 24-Hour Front Desk, Luggage Storage
Services: Meeting/Banquet Facilities, Dry Cleaning, Internet Services, Currency Exchange, Fax/Photocopying
Dining
Breakfast is served from 07:00 until 10:00.
Lunch is served from 12:00 until 14:00.
Dinner is served from 19:00 until 22:00.
Price of Breakfast Buffet (if not included in Price of Room: 17.50 GBP).
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
Baby cots are not available.
There is no capacity for extra beds in the room.
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
No parking available.
Dining
Breakfast is not included and cost GBP 17.50 per person.
Internet
No internet access available.
Pets
Pets are not allowed.
Check in / front desk
8.0
I stayed here for business a week ago, and the hotel was good. Room was a bit small (single), but I did stay under a corporate rate, so it was to be expected. The room was comfortable enough, but had a couple of minor issues with the bathroom and lighting:
1) lighting didn't work; only one switch turned lights on, and this was only in the bathroom and above the entrance.
2) shower head was broken, so water sprayed out and onto the floor; I nearly slipped on the floor thrice
3) paint was peeling in the bathroom wall
I would stay here again for business. The location was excellent, close to Embankment and near the Strand. Staff were friendly. Other regularly priced rooms may be bigger and more updated.
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Check in / front desk
8.0
After long time searching i settled on the horseguards hotel getting a really good deal by booking directly with them. Half the price compared to a lot of third party agents. A bit worried after reading some of the reviews, but there was no need to be. We stayed in a royal room which i think are the ones newly renovated. We were on the fourth floor which looked into the trees. Double windows which did have a partial view of the london eye and park. It was lovely. I asked to view two rooms and they did this with no quibbles. The room that we stayed in 419 was clean, fairly spacious and lovely and light. fourth floor. comfortable bed, everything we could need.
The room service was prompt and discreet. I really cannot find any real fault. All the staff were friendly, and most were ready with a smile. They made our stay comfortable and i felt utterly spoilt. So without a hesitation i would recommend it.
They are renovating, and there was a bit of noise on the last morning, but not too early and we only noticed because we were packing up , so we were in the room later than normal. THe room we had was only a shower so no bath, but i think most do have a bath. tho the shower was huge with a tv.
Do make sure you look in drawers as tea etc is in these.
The only thing i can moan about is the health and safety aspect of not being able to open the windows fully. But that is more the fault of our cotton wool society, not the hotel. Quit a noisy area - a constant background noise of traffic, but this i think is to be expected, i used ear plugs so no trouble sleeping.
Overall i would and will, be back as soon as i possibly can. Thanks to all there for such a lovely break.
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