I was pleasantly surprised with the Crowne Plaza and found the service to be excellent. I read the rest of the trip Advisor reviews prior to booking and one guest had mentioned about views of the car park on one side and views of the waterside on the other. So on checking in I asked which side we'd been allotted, on hearing that it was the car park side I asked if it was possible to have a room over looking the waterside and the guy on reception was really helpful and sorted everything out so we had a fantastic room, (better than our original room I think) overlooking the water.... wonderful. The restaurant staff again were very helpful, but be very careful as the drinks are expensive and it adds up to quite a costly evening. All in all we had a great experience at the Crowne Plaza.
convenient to O2, but a bit far for anything else! Posted: Sat, Jun 28 2008
Location: 2Rooms: 3.5Service: 2Value: 3
Quite far out from central london, but only 5 mins by tube to the o2 arena. DLR station next to hotel. Actually had the o2 Arena as the view from my room. Would reccommend if only travelling in to see a concert and then leaving early the next day. Not that practical if planning to shop or sight see. Especially on the last day, when we ended up carrying our bags around most of the day. It's seemed like too much hassle to leave them at the hotel and travel back out from the city to collect them. There is the City Airport only 5 mins away from hotel, but not a good choice of flights and a lot more expensive than using one of the main airports. The hotel itself was clean, modern and well presented, if lacking a little atmosphere. If you are hoping to sight see, a word of warning concerning red tourbus tickets. We were charged double the price by one of the "official reps" at the bus stand outside the Tower of London! No reasonable explanation or refund given when he was "shopped" by a rival.