St George Hotel - London, United Kingdom 

First, the room was TINY (Please see picture attached). I'm estimating that the room was about 4x8 feet (not including the bathroom). Here's what happened to my and my girlfriend: On the third evening of our stay we arrived back at the hotel to find that our room was not serviced (bed was unmade, towel was not replaced, etc.). We called the hotel front desk notifying them of the situation. The owner answered the phone and informed us that we could not have 2 people staying in the room (we didn't know this at the time; the owner was apparently watching us on their closed-circuit TV system). He also said no one was available to bring us a clean towel. My girlfriend agreed to go downstairs and obtain a towel from the front desk in person. When she arrived, the owner then refused to give us a clean towel and demanded that we pay the difference between a 1-person and 2-person room for all three nights of our stay, which amounted to over ?75 in ADDITIONAL fees. My girlfriend and I apologized over the confusion, and agreed that we should pay the room difference for the last night (2/22), but we were unwilling to pay the difference for first 2 nights since we did not stay in a 2-person room the first 2 nights and also didn't receive additional services (for example, and extra/larger bed, additional towels, extra allotment for breakfast, etc.). The owner disagreed and would not accommodate. The owner wouldn't let us stay the night unless we paid the extra ?75. Since we thought it was completely unreasonable to pay more than the difference for the third night, we were forced to leave the hotel at 12am in the morning. Luckily we were able to find another hotel a few blocks away. Right now we are trying to get a refund of the last night of the stay, since the travel agency responsible for our booking was unable to resolve the situation that evening. To be fair, the hotel was fairly clean. The bed was pretty bad though (was too old, needed to be replaced). The bathroom was small, but nice. The shower had good pressure.

Located ideally for best walking tours, I booked this for a triple en suite expecting good if not exceptional accommodations. We found our triple room to be extremely cramped, located on the first floor next to the front desk, so we heard all the hallway traffic/conversations as well as the traffic outside. The hotel conservatory is about eight feet wide and tiny. The room itself had a king size bed with a twin crammed next to it; the bathroom was not as disappointing but the shower which was fairly powerful, leaked out onto the floor next to the toilet. The most bothersome was the lack of lighting in the room; as if they had converted a former office to an en suite. Would we return here? No. Would we recommend it? Only if you had to stay and you wanted the location more than anything else. Save your money and stay closer to Hyde Park.