Poor value for moneyPosted: Fri, Jun 27 2008Location:
4Rooms:
1.3Service:
2.3Value:
2I stayed at this hotel for 2 separate nights on the way to and from Belgium on the Eurostar, the location was ideal as St Pancras international was a 2 minute walk away. From the outside the hotel looks inviting and the reception staff were very friendly and helpful. I was accompanied by my 83 year old mother which made getting up 2 flights of narrow stairs difficult, TV reception was awful and whilst the bed linnen was clean and fresh looking I could not say the same for the carpets and the room smelled of stale smoke, beds very uncomfortable. Our second night was to be 3 days later and although dubious we did not have much choice about staying here because at 83 my mum didn't need dragging round London looking for an alternative, I asked at reception if we could have a ground floor room on our return and the guy on reception was very helpful and swapped us to the ground floor from the 3rd floor, on our return the same things applied smell of stale smoke, pokey room with bad TV reception.
Breakfast was poor and we didn't even bother the second time, the staff in the breakfast room were surly and unfriendly.
All in all I would not stay here again and would not recommend it to my friends.