Having tried a number of central London hotels and having an appointment near Victoria I thought I would give the Hesperia a go. Having read some of the comments on here however I was a bit apprehensive but wasn’t disappointed.
The location of the hotel is ideal for business travellers and tourists alike and backs right onto Victoria Station. I arrived quite late at night and must say I was given a warm welcome by the lady on reception which makes a nice change for London (She was Australian which may explain this!). I was checked in very quickly and took the lift up to my room. The hotel is generally well kept and I found the room very clean and in good order. I know some people have moaned about the decorating but I actually quite liked the colours.
The bit I was worried about was the noise from the station. Indeed I could see Victoria station and the dirty dustbins from my Window, not a pleasant view. The noise however wasn’t really a problem. I hard the odd announcement but it didn’t keep me awake at night.
Whilst there as I arrived late I ordered some room service. It soon became clear that despite being a Spanish hotel, the rip off London tag still applies. ?12 for a tiny crayfish wrap and ?4 for a bottle of mineral water! Still it was okay but really this is taking liberties.
I also had breakfast in the hotel and found this to be quite good with plenty of choice from a self service buffet.
Upon checkout I encountered very long queues with a wait of about twenty minutes to get served. This was partly caused by having four desks but only two people serving, not a good policy at the busiest part of the day. Despite that the staff member was very friendly and courteous as were all the staff I encountered.
I never tried the leisure facilities so can not comment on them. One final observation I made was the prices for people coming in off the street, in the region of ?360 per night for a standard room, (my company paid ?120) now it is not worth that much!
On the whole this is a reasonable hotel ideal for a few nights in London but nothing particularly special.