The Comfort Inn, Buckingham Palace Road - London, United Kingdom 

After searching for months trying to find a budget hotel in london, we were relieved when we found this hotel and saw that it was rated well on TripAdvisor. And upon our arrival in london, we saw that the hotel lived up to its expectations. The best thing about the hotel was the location. It was about a 5 minute walk from the nearest underground (Victoria Station) and a 3 minute walk from the closest bus stop. Also, it was located on a quiet street, so we didn't have problems sleeping at night due to noise. The actual room of the hotel was adequate. We had a family of four, so we got a quad room. The room was small, but it fit us and our suitcases. Just as a heads up, the shower is pretty small. They do provide shower gel/shampoo and it seemed to be of okay quality. In the entrance room of the hotel, they have a computer free for use with full internet access. One of the days we were there, the internet wasn't working, but other than that it was fine. You can also print, but it costs some money. The complimentary breakfast was very satisfactory. It had 3 types of cereal, coffee, orange juice, a fruit cocktail bowl, danish pastries, bagels, croissants, and yogurt. The food was substantial enough to hold you until a late lunch. Overall, our stay in london was a good experience, due partly to a great hotel. If we ever needed to go back again to london, we would use this hotel again.

The management were very helpful at all times. The room for the three of us was adequate, the beds comfortable, and the shower fantastic. When the windows were closed the noise from the street and trains was blocked out. I left valuables in the room safe in error and did not realize it until unpacking at my next destination, a cruise ship in Southampton! A telephone call to the hotel secured my things in the hotel safe until pick-up arrangements could be made. The manager even offered to meet me at Gatwick airport two weeks later when I would be flying back to the States. Other arrangements were ultimately made with the cruise line, but I felt the hotel personnel had gone above and beyond to help me. I would stay again in this hotel. The location is ideal for visiting London and the surrounding areas by train.