Short tour, then on my own. Staff very friendly. Helpful carrying my bag up the many steps to my room. On return, room upgraded at slightly more cost but more convenient (less steps). Diningroom disappointing for dinner this time, otherwise hotel fine.
It may surprise a few people but a hotel is first of all made to REST and SLEEP. You just cannot sleep when your room is not insulated from external noise. My room was on the ground floor and for 175 GBP a night I felt the hotel could have invested in a sound-proof window.