Everything overall was great but the furniture in the room is showing signs of wear, the general areas were fine. It was the most expensive of all the hotels for our trip (we stayed in 3) and I didn't feel it should have been
Fab location for this hotel Posted: Tue, Jul 22 2008
Location: 5Rooms: 3.3Service: 3Value: 4
I stayed at this hotel for 1 night (saturday) in July. Check in staff were really helpful. We arrived early and had a lunch appointment to go to. We really wanted to check into our room before lunch but thought it wouldn't be possible. They called housekeeping and asked for the room to be finished ASAP so we could refresh ourselves and head off to lunch. We'd booked a Superior room also which was very spacious and had a sofa so you don't have to sit around on the beds.
Location is great. Right opposite the Victoria and Albert museum. Great for exploring the west end. Also close enough on picadilly/district lines if you want to park outside of london and come in by Tube.
You would think that the rooms would be noisy too - because of being in such a busy area, but we didn't hear a sound all night. Must have great triple-glazing!!
Breakfast was very nice, lots of choice...and they even had soya milk for me, which can be difficult to find in hotels!
GOOD LOCATION BUT TINY ROOMS Posted: Tue, Jul 22 2008
Location: 3Rooms: 1.5Service: 1.7Value: 2
My husband and I stayed 1 night at this hotel on business. On first impressions the reception and lobby area was small and not as plush as some other hotels. We were allocated a room on the 5th floor. The corridor carpet was shabby in places and the wall scuffed. The room and bathroom were tiny.. The small queen size bed was in an alcove so to get out of bed you virtually had to climb over the bed. The room was noisy. The decor and furniture were ok and the breakfast was fine. The location was very good and we had no issues with staff. Overall I think the hotel was ok, but it was the smallest bedroom I have encounted in London and the hotel did not feel like a luxury hotel.