Millennium & Copthorne Hotels at Chelsea Football Club - London, United Kingdom 

CI
Posted: Wed, May 13 2009
Devo dire che prima di partire per Londra abbiamo dilapidato tempo e risorse in faticosissime ricerche su Internet per cercare un Alberghetto (un due stelle) che ci permettesse un degno riposo dopo giornate intere trascorse in giro per questa fantastica città. Dopo tutte le bettole più o meno pulite che avevamo individuato (molte delle quali erano già esaurite), ci siamo imbattuti in una offerta di VENERE.COM per due doppie "standard" (eravamo in 4 a viaggiare) a prezzo davvero interessante (74£/stanza a notte "prepagate" senza colazione). Premesso che l'Hotel in realtà è diviso in due stabili (Copthorne e Millennium, il primo più moderno il secondo un pò meno), a noi spettavano, stando a quanto riportato sul sito, due stanze 'standard' nel Millennium (quello un pò meno moderno) ma in pratica al check-in ci hanno comunque assegnato le stanze nel Copthorne (si vede che erano libere e cmq a livello gestionale conveniva anche a loro). In definitiva devo dire che è situato su Fulham Rd in un quartiere (Chelsea) molto bello, praticamente adiacente allo stadio di Stamford Bridge (occhio ai sovrapprezzi in concomitanza con le partite casalinghe del Chelsea), a due passi dalla stazione metro di Fulham Broadway (in pratica tale stazione è un piccolo centro commerciale di due piani con Starbucks, ampio supermercato Sainsbury, negozietti vari di oggettistica, calzolaio, etc...). La colazione continentale di 12£/persona dell'hotel ci è sembrata eccessiva percui abbiamo ripiegato senza problemi presso gli esercizi della stazione metro suddetta. Sull'albergo Copthorne non ho trovato difetti: personale disponibile 24h, 7 piani e due ascensori sempre attivi, pulizia giornaliera davvero ottima per gli std inglesi, moquette pulita, stanze sufficientemente grandi con spazio anche per un comodo divano, letto con materasso e guanciali molto ma molto comodi, asse stiro, piegapantaloni, bollitore per the/cioccolata, televisione LCD 26'', bagno con doccia a livello pa

EB
Posted: Sat, May 09 2009
Online reservation system could be optimimzed

AF
Posted: Sat, Feb 21 2009
The chairs in the room was poor. When you are staying for a week, we like to have 2 good chairs.

JS
Posted: Sun, Oct 05 2008
Nice, clean, modern hotel. The rooms are on the small side, but they make up for it in quality. The value can't be beat. I would stay here again. Upon checkin, the staff couldn't find a record of my Venere reservation, but they found a room, gave me the same price, and upgraded me to the nicer Millenium hotel for my inconvenience.

Good Digs but be careful...
Posted: Wed, Jul 23 2008
My wife and I stayed here July 2008. When checking in, we took a chance that we were booked into the millenium hotel as there are two buildings... our guess was wrong. We were told we could upgrade to the millenium hotel for 40 pounds more a night.... this is where I went wrong. I actually upgraded, and was happy with the room, but this is when the staff started acting like little children who were without mum and dad for the first time. I went to my room to use the internet and it showed there would be a charge. The woman at check in insisted there would be no charge for internet ,as did the gentleman who was on desk duty later on (when I could get him off the phone from chatting up one of several of his friends). This became a problem 2 days later when the woman who checked me out told me there was a charge for internet. I told her the other employees names who said there would be no charge and she looked at me like I had lobsters crawling out of my ears. This for a 6 pound charge which wouldn't have been a big deal except the only other time I used any hotel services (morning breakfast) it was a complete fiasco as well. The breakfast included with the "upgrade" was not continental but a hot english breakfast... or so we were told. We went to breakfast and the waitress had a continental bar set up with some pastry and cereal...etc... there was only one other person in the place and she was having cereal. I asked the waitress if there was a hot breakfast available. She said there was and then left. I was able to wave her down later and asked if there were any menus... she said there were and stared at me for about 15 seconds. I asked if I could see one. This is the kicker.... she looked at me like I wasn't there and rolled her eyes and sighed loudly! she then huffed and puffed her way to a menu, stuck it in my face and stood there for 30 seconds with pen in hand looking disgusted. I hurried and ordered some scrambled eggs and toast with bacon. Trust me when I tell you, I looked at the food hard before I started eating it. I didn't have to look long before I noticed and smelled the eggs were instant. The bacon cold and after that the waitress was nowhere to be found. This all being said, the manager was nice enough to waive one nights upcharge as well as the internet fee. I told him the staff should go over to the Copthorne to see how a hotel should be run. The staff over there were wonderful, and the Irish redheaded concierge (I regret forgetting his name) was spot on with all his recommendations and quick to hail a taxi and was quick to point out some alternate routes to travel on a saturday when the underground was under engineering repairs. Next time I wouldn't make the mistake of "upgrading" I'd stay at the Copthorne in a heartbeat!