Ramada London Hyde Park - London, United Kingdom 

Janet
Posted: Thu, Sep 25 2008
I would stay here again. The staff was extremely helpful in giving directions and recommendations, and the location was great with restaurants and stores and the tube within blocks. And the bed was very comfortable!

OK for a night, needs refurb
Posted: Sat, Jul 19 2008
I stayed at the hotel for one night on a business trip. When I arrived there was some confusion as I was part of a large group booking and the receptionist couldn't find my name on the list (I found it for them, in the crease where the receptionist had stapled the page). As I was being checked in, someone returned to reception to say that the room they had been allocated was already occupied. One of my colleagues was also allocated a room that was already occupied. Not great for security or for women travelling on their own. The Ramada is a large hotel and it was concerning to see how disorganised the reception desk was. I double locked my room and used the safety chain! The room was large and clean enough but in need of redecoration. There was a hospitality tray and hairdryer but no safe. The bed was comfortable and the linen was clean. The bathroom was quite small and in need of a re-fit as the fittings were worn and the shower head caked with limescale. The complimentary toiletries smelt awful, really chemically and synthetic. Breakfast was OK - there were veggie sausages which was good - and there was a reasonable variety but the cooked items such as the tomatoes and mushrooms were over-seasoned. The mushrooms were so salty I couldn't eat them and the meat sausages were way too spicy/herby. Also, we had nearly finished eating by the time someone came to take our drinks order and the waiting staff weren't very friendly. On a positive note, the hotel is close to the tube (Queensway on the Central Line) and is in a quiet area opposite the park. There are lots of restaurants nearby too. The rate (?109) was quite reasonable for central London. When I checked out, I wasn't asked if I enjoyed my stay or if everything had been OK. Also, there wasn't a feedback form in the room and there doesn't appear to be one on the Ramada website... do they care? Overall, the Ramada is OK for a one night stop but the hotel staff need to get organised and the building needs a refurb.

Can't beat the location
Posted: Wed, Jul 02 2008
Given the nondescript exterior of this building, the interior was a pleasant surprise. Our executive room on the top floor was a decent size (by London standards) and very clean. The bed was large and comfortable, and the ensuite bathroom was spacious and well maintained. Despite the hotel's location on busy Bayswater Road, our room at the back of the hotel (overlooking residential dwellings, rather than Hyde Park) was very quiet. The hallway had an unfortunate smell of cigarette smoke, but this couldn't be detected in the room. The hotel interior on some of the other (standard-room) floors also seemed overdue for an update. Above all, the location of this hotel couldn't be beat. You are minutes away from several tube stations, convenient bus routes, Kensington/Hyde Park and Notting Hill. I'd suggest bypassing the bland and overpriced hotel restaurant, and venturing a few minutes away into lovely, residential Westbourne Grove for a choice of eating options. Although this chain hotel has a fairly generic feel, its prime location near residential areas allows you to get a taste of a lovely neighbourhood in London -- along with the ability to get anywhere else in the city easily.

OK but expensive for what you get
Posted: Wed, Jul 02 2008
The hotel is OK, decent location but it is very expensive. I managed to get a 'discounted rate' for one night at ?125! The hotel is located directly opposite Kensington Gardens which is nice and a 2 minute walk to Queensway tube station. My room was on the 7th floor at the back of the hotel. Decent size room but some glaring ommissions like toilet roll and a clock! The bar area was poor with flat, warm beer and a barman with an attitude to match. Buffet style breakfast was OK. Wouldn't stay here again. There are better central London hotels for that money!!