Comfort Inn Notting Hill - London, United Kingdom 

Posted: Mon, Nov 23 2009
True, this hotel has a great location..and the breakfast was good, but that is it! The rooms needed upgrading..torn carpet, very little water pressure...showering was impossible..and the lock on the door was hardly secure...thank goodness for the safe!

I feel cheated
Posted: Wed, Jul 09 2008
We,as a mature couple,had booked to stay here as it was aconvenient location with little walking to station.We were told within 3 minutes of checking in,that we were to be relocated to a 4 star hotel at Hyde Park. We protested but to no avail. Along with quite a few others we were taken to the Quality inn hotel in Paddington and were installedin to the littlest room imaginable.No AC ,a fan sufficed and a chair and stool provided had to be continually moved so we could walk in the room. We had to move about individually as it was impossible to do any thing together due to lack of space. This cost ?80 per night and was not value for money. It certainly was not a 4 star Hotel and it was not a convenient location. I am now very wary about booking on the net.

fabulous location but brace yourself for the room appearance
Posted: Wed, Jul 09 2008
We had read the reviews about the hotel needing renovations but discovered why the ads only show the exterior of the hotel. The hotel staff was very helpful and allowed us to store our luggage before checking in. Fortunately they also accommodated my husband's partial disability and we liked that it was only a few stories and not a hotel factory. We loved the location and the area--very convenient and only crowded during Saturday morning for the Portobello market. However the rooms could use a new coat of paint, plaster repair, tile replacement and better washroom cleaning (especially the mold near the bathtub).

Good choice
Posted: Mon, Jul 07 2008
My family or five (myself, my wife, and three teenagers) recently vacationed in England, and stayed at the Comfort Inn five nights. The hotel was very responsive and flexible. Our flight was supposed to arrive at 8 AM, and the hotel assured me I could drop off our bags before checkin at 2 PM. Our flight had problems, however, and the hotel was able to respond to a frantic email, assuring me that they would hold the room we had reserved for a very late (midnight) check in. We had reserved a family room with five beds, but when we arrived, we were upgraded with no extra charge to two adjacent rooms, a quad and a double. Our rooms were one floor up (first floor there, but what we would call the second floor in America). They were quite small in floor space, but very tall, with ornate crown molding. and huge windows opening onto a private balcony overlooking picturesque Pembridge Gardens road. I don't know about the hotel's heating and cooling - the weather was wonderful our entire stay, and we just opened the huge windows. They apparantly don't have insect life in England, because I never saw a single bug, not even a fly, our entire stay. I don't know about all the rooms the hotel offers, but ours were very quiet and clean. My room was just across the hall from the stairwell, but I never heard noise from other residents. The contenental breakfast was filling, if not exactly inspiring. There are two pay-per-use internet stations (20 minutes for 1 pound) in the lobby. No wireless internet in the rooms. The Notting Hill Gate tube station is literally 20 yards from the front door of the hotel, with street-level ATMs that dispensed pounds from our American Visa debit cards. There are a grocery store and a very nice sandwich shop just across the street (diet coke and bottled water!). I purchased two prepaid phones from an Orange wireless store just around the corner (9 pounds each plus 10 pound top-up). They turned out to be very helpful. I also purchased 7-day travel passes on an Oyster card at the Notting Hill station that we used for unlimited tube and bus rides. The nearby Portobello Antique Market is mainly a Saturday thing, so we missed it. Not that we didn't have more than enough to keep us busy. Kensington Palace is four or five blocks away. Our favorite meal in London was at a restaurant called Black and Blue, on Kensington Church Street, a five minute walk away. I would stay here again, and would recomend it to friends. I would tell them that the rooms are VERY tiny, but other than that, perfectly fine. It's a great location and a great value.