Baglioni Hotel London - London, United Kingdom 

"Sheik hotel in a great location"
Posted: Mon, Nov 23 2009
This is a sheik hotel in a great location with fabulous staff. Stayed in this hotel for four nights and it couldn’t have been better. Service is attentive but discreet. The breakfasts were delicious and afternoon tea a must. The rooms are great, beds good and the whole hotel has a very modern designer feel about it. Butler service was there when needed. The location opposite Kensington Gardens gives the hotel a relaxed feel. What a good feeling it was to get up and go for a walk in the gardens then return for a sumptuous breakfast.

Good small boutique hotel
Posted: Mon, Jun 23 2008
Baglioni is a small boutique hotel. Here is a summary of pro and cons: Location: if you like the park (and are lucky with London weather) then its great. Otherwise the next cafe or Boots (pharmacy) is a bit of walk. Subways are relatively far too. Room: hip but pleasant deco with black and gold. Size not bad. New and clean. No view... Service: a good 4 star hotel service but not yet 5 star hotel service. Example they bring restaurant menu to your room for room service if you ask. But housekeeper left an open bottle in the room from previous guest.. Restaurant: one good Italian restaurant/bar. Small but nice. For breakfast they don't start early. I wanted a coffee at 6:45 am before hitting the road and got a bad look from the waitress who was setting up the tables... To sum up my stay was pleasant but unlikely I will choose this hotel again as the location is not that convenient and the service didn't really impress me that much to overcome the cons.

Intimate hotel with a personal touch.
Posted: Mon, Jun 02 2008
I selected the Hotel Baglioni on the recommendation of AX Travel as it was my first trip to London. Safety was a priority as I went solo. I was very pleased with the hotel and the staff. Positives: I was given a room when I arrived at 8:45 a.m. After a sleepless night flight, I was extremely grateful. The hotel is close to two tube stations which makes travel from the airport and around town a breeze, provided you can walk 6-8 minutes easily. The room was lovely. It had a seperate bedroom, bath and living area. A small refrigerator was provided that contained beverages for purchase but left enough room for me to chill a special bottle of wine I picked up down the street. Prices for the snacks and beverages were clearly set forth on a price list. My room rate included breakfast which was served promptly via room service at the requested time. The OJ was unbelievable. Unlimited internet & blockbuster movies were also included in the room rate. The staff was attentive and caring, from the doormen to the front desk, bellman and room service. Complimentary umbrellas were offered when I departed.The concierge staff were personable and happy to provide directions and suggestions. The room was quiet. The neighborhood is extremely safe. Several restaurants are nearby. However, I often just grabbed quick bites at the Whole Foods restaurant down the street. The prices were reasonable and I was too busy touring to sit still for a lengthy meal. Maid service was invisible. They never disrupted my enjoyment of the room. They always cleaned while I was out. Nightly turndown service was cheerfully offered. Upon my departure, I was given a complimentary lift to the tube station in the hotel's brand spanking new Maserati. The staff is multicultral - I met British, Italian and French employees. All treated me with kindness and respect even though I don't have a Rockerfeller budget. Negatives (minor but annoying): The maid removed glassware present in the room but did not replace it. There was a slow leak from a towel warmer in the bathroom that the maid must have seen but was never repaired. The shower enclosure didn't completely shut which permitted some moisture to fall on the floor during a shower. All of these could be easily repaired with proper reporting by the chambermaid. However, I want to emphasize that the chambermaids did a fabulous job of cleaning the rooms and tidying up. Many thanks to the hotel and its fabulous staff for making my first visit to London unforgettable.

Wow!! - but room charges misleading!!
Posted: Sat, May 10 2008
Just back from an amzing stay at the Baglioni Hotel. I decided to suprise my girlfriend with a trip to London for her Birthday. I chose this hotel from previous reviews and I was not dissapointed. Our driver had a bit of a problem finding the hotel as it has no big flashy signs or anything on the front facade, instead just a nice discreet entrance which is nice for such a hotel. Check -in is very friendly and efficient. If you need anything done or need any advice on where to go the concierge is very good. The rooms are really nice and the beds are so comfortable. You recieve all the usual amenties for a 5 star hotel like bathrobe, slippers, etc.. and in the evenings they have a turndown service and light candles in the bathroom. Didn't bother having breakfast in the hotel, instead we headed down the street to a really nice cafe called Giraffe which serve breakfast until 12pm which suited us perfectly. If you want to go shopping, a 2 minute walk will bring you onto High street Kensington where you have all the major shops like Zara, Topshop, Miss Sixty, starbucks etc.. so a great location. If your looking for some peace and quiet, Hyde park is right accross the road. The only downside to our stay was on checkout. The receptionist informed me that minibar had been used and i knew that i did not touch it. I was then told that 2 water were used. I told them that we had used the water on out bedside lockers thinking it was complimentary but I was informed that it is complimentary on the first night but not on the second!! For a 5 star hotel, this in my opinion was bad form. So i agreed to pay for it as I didnt want to cause any problems as it was only a couple of pounds. I find this very misleading as there was no signs in the room to suggest that bedside water is regarded as minibar. Apart from this i would 100 % consider staying here again, simply an amazing hotel! Hope this helps!