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Bickenhall Hotel - London, United Kingdom 2 star hotel

Address: 119 Gloucester Place, London, W1U 6JX (show map)
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TripTake Travelers Reviews

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1.9
out of 5.0
Horrible
Posted: Wed, Jul 02 2008
Location:  5Rooms:  1Service:  1.5Value:  0
2.2
out of 5.0
Mediocre
rubbish
Posted: Wed, Jul 02 2008
Location:  5Rooms:  0.8Service:  2Value:  1
we booked this thinking it was a good 2 star hotel. but once we arrived our room wasn't ready and there was cats running around inside. i must say that it is a good location in london but i would rather to go further out of london. the rooms are dirty but at least the sheets were clean. the door in the bathroom wouldn't lock and the toilet leaked. the floor boards creaked. the curtins wouldn't close, oh ya the staff were nice but useless, they don't know a thing about london.
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1
out of 5.0
Horrible
Would rather sleep with the rats on the street
Posted: Mon, Jun 09 2008
Location:  1Rooms:  0.8Service:  1Value:  1
We arrived at just after 6pm at night and from the outside I thought I had done well. I booked through booked.net after finding one to suite my needs for 3 nights. I walked in and the smile soon changed I have never seen such a pig sty ( sorry but that's putting in mildly ) the ammount of dust and grim in the carpets was truly shocking I walk through to reception but it got no better before I siged in I requested to see the room I was taken to room 41 and well I think if the carpets had ever seen a hoover it did not show. The bed was unmade and there was even a old sock on the floor.I told them straight it was not suitable. I was going to be shown another room but I had decided that I would ask for a refund and seek accomodation elsewhere. We did get a full refund but only after I told the duty manager what a "pigsty it was" Everywhere you look in this hotel needs attention I question on how they got 2 stars I would not give it 1. Never in you baddest dream would you dream of staying in here. I have just one word to say about "The Bickenhall Hotel " and that is avoid!!!!
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1.8
out of 5.0
Horrible
Horrible
Posted: Mon, May 26 2008
Location:  4Rooms:  0.8Service:  1.2Value:  1
The room is filthy, the staff unfriendly, the place is awful. It is conveniently located but that is all. Bedding was covered in hair and staff was put out to change the sheets when we arrived. The shower would not shut off and then flooded into the lobby. They would occasionally turn off the water, stranding you in the shower without notice. The bathroom was stained, dirty, had hair on walls and floor, and the towels were rank and stained as well. Included breakfast should warn that it includes dirty dishes and stale cereal. There is external construction on the building and the laborers were standing in the window of our room for 2 days scraping the mortar. Noisy, and no privacy. For the price paid, the reviews are off. STAY AWAY.
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1.8
out of 5.0
Horrible
Bickenhall blues
Posted: Sun, Apr 13 2008
Location:  4Rooms:  1.3Service:  1Value:  1
I guess as a Canadian, I am not used to older hotels so I love the ambience of an older but clean hotel. This was not one,with beds that are 50 years old and dirty showers that dripped all night it was disgusting. When we first arrived the receptionist was less than friendly,there appeared to be "regulars" including a moustached woman, hanging around and the lobby had filthy old couches in it. Our room had a teeny tv and one of the beds was an old cot that was held together I am sure by dust mites. We were afraid to eat breakfast the next morning and never even checked it out since there was no dining room in site. The only good thing, the location was great for the subway.
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