Comfort Inn Earls Court - London, United Kingdom
Address: 11 - 13 Penywern Road, Earls Court,
London, SW5 9TT
Comfort Inn Earls Court details:
The City Continental London Kensington hotel is located in a trendy and chic, yet quiet area of central London. The complex is situated close to the famous shopping areas of Knightsbridge, Kensington and Chelsea. Close by are also the world famous Natural History, Science and Victoria & Albert Museums. The newly furnished property has a modern blend of design and art, providing a friendly and sophisticated atmosphere. The hotel is open 24 hours and features a number of facilities as an ice machine & some vending machines located in the lobby. The hotel also offers a same-day dry cleaning service. Furthermore, a hi-speed wireless Internet connection is available in the entire building; all you need to connect your laptop or Pocket PC to the Internet is a pre-installed Wi-Fi or a wireless card. If you do not have a card the hotel can supply you with the equipment, the necessary software (on free loan) together with vouchers.
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Comfort Inn Earls Court
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Facilities
General: 24-Hour Front Desk, Multilingual staff, Television, Telephone, Room amenities, Tea and Coffee Facilities, Air conditioning, All Public and Private Spaces Non-Smoking, Luggage Storage, Credit Card Accepted, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating
Services: Free Wi-Fi Internet Access Included, Tour Desk, Internet Services, Ironing Service, Wi-Fi/Wireless LAN, Fax/Photocopying
Hotel policies
Cancellation
CANCELLATION(S) POLICY: 48 hour prior to arrival (4:00p.m Local Hotel Time two days prior to arrival)In case of Late Cancellation(s), Late Amendment(s) and/or Non-Arrival(s) a one night’s penalty for each room reserved will incur.
As a regular visitor to Earls Court Area I thought I would try this hotel because the location for the exhibition Halls is excellent. I also booked in some of my staff... BIG mistake.
The problems started on the first night, when asked "as it is 7.30pm is my car OK outside the office overnight" I was told that I must move it before 8.00am but it was OK where it was. on returning from our evening meal I discovered that my Car had been towed away and it would cost ?260 to collect it! the hotel claims no responsibility despite 7 persons hearing the conversation.
The breakfast room was closed so we had 'Breakfast' served in our room. 'Breakfast' was a kiddies Kellogg's box with warm longlife milk and a biscuit bar, at the end of our stay there were six boxes untouched
The shower did not work, the room was hot beyond belief. Our friends rooms were damp.... if there was a fire in the place I guess we would have all fried as it is like a rabbits warren.
The Staff spoke so little English our complaints fell on deaf ears. If we checked out early we would be charged... and at ?160 per night this is NOT a cheap hotel.
My advise stay elsewhere.
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Check in / front desk
6.0
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