Best Western Amsterdam Airport Hotel Uithoorn - Uithoorn, Netherlands 

I was a little disappointed in the location of this hotel, as well as the room I was given. The hotels website mentioned a shuttle service to the airport, but when I arrived I was told that this wasn't available. Also, the hotels website only mentions that the hotel is a 3 min walk from the bus station, but once at the bus station nobody knew where the hotel was or how to get there. It was in fact a short walk, but I was entirely on my own in figuring out which way to go. Since there was no shuttle to to airport, I asked about a taxi and was told it would cost 25 euros, which was way expensive in my opinion. I wasn't even told about the option to take the bus, which cost about $8 and was the way I chose to get there. My room was more like an army barracks then a hotel room, with ugly furniture, no A/C and painted cinder block walls. The restaraut was good though, as was the staff. Amsterdam is about 40 min away by bus, and the airport was about 30 min away.

I called the hotel from New York before making a reservation specifically to ensure they had an airport shuttle. I was told yes, to call from airport for pickup upon arriving. I called when I arrived (end of July 2006) and was told there was no shuttle available and to take either 2 buses or a taxi. I was in transit overnighting in Amsterdam from Central Asia and had 4 huge bags to carry by myself, so I took a taxi, which cost 50 euros! When I arrived, I asked why the hotel calls itself an airport hotel when it is 10km from the airport with no shuttle. I was told: “we are not responsible for getting you to the airport.” I asked why they advertise a shuttle -- I actually showed her the literature in the lobby. Her reply was “we have a shuttle on request.” I said, “I requested it, but the shuttle is not running.” I was told: “Most of the time it runs -- I am not going to discuss this with you.” The hotel ordered a taxi for my return to airport the next morning, which showed up 15 minutes late and cost 25 euros. I spent more on taxis to and from the airport than I did on my room. The room was a little shabby, but the bathroom was clean. One last thing - they also forgot my wakeup call. This place is best avoided.