Quality Hotel Central Glasgow - Glasgow, United Kingdom 

This old lady needs put out of her misery
Posted: Mon, Nov 23 2009
I too am Scottish and ashamed, I stayed at this hotel August 2008 - it was awful. Yes the location is good and the breakfast piping hot. The lifts don't work, the hotel is shabby and in places dirty. The rooms are airless and very noisy from outside traffic etc. I remember when this was the hotel to go to to see and be seen but now sadly it needs to be re-furbished. It requires much investment.

Dawn
Posted: Thu, Sep 11 2008
After awaiting 10 minutes on the elevator, due to the other 2 being broken, we finally arrived to our room, struggling with our luggage. We were met by an old fashioned, run down bedroom which had torn wallpaper, broken shabby furniture, gritty old bedding which consisted of one blanket each with a cotton sheet, a thick layer of dust on the units and headboards, and not forgetting a disgusting spore riddled bathroom. The bathroom was full of mould, broken floor tiles, dirt ingrained wall tiles and a notice stating that 'water was unsuitable for drinking. This we clearly believed when we decided to take a bath, and found that the water was yellow! The window security lock was broken, allowing for full opening of the window, how this passed health and safety issues I do not know! Especially when we had a 9 year old child with us, who quite easily could have reached the window still, while 4 floors up! There was no heating, even although when we telephoned down to reception, were advised to use the unit in the room, which was in fact an air conditioning unit which was broken. We decided to explore the hotel, and found that the supposed grand bars were closed, and that the restaurant only served a limited menu from 6:30 PM until 9:00 PM. Therefore there was nowhere to eat or drink, despite them having a notice on the door stating, 'only food and drink purchased in this hotel may be consumed'. Were we supposed to starve? We also found that the newly refurbished leisure centre and swimming pool were infect closed for refurbishment. After a restless, disappointing night, we were glad to be leaving and checking out. Although, our disappointment did not end there. Having stayed at various hotels within Glasgow and the surrounding area, and experienced an amazing, high standard, feel that this hotel gives tourists and visitors to our country the completely wrong impression of what is available!

Do Not go there
Posted: Thu, Jul 24 2008
We booked this hotel without checking with trip advisor and that was the biggest mistake we made. I always check but it was a late decision. My friend and I decided to go for a shopping weeking end. The Photos on the web site looked great and the location was perfect. However on arrival we nearly fainted it is straight out of a horror movie, dingy and dirty. Torn carpets, worn furniture and a musty smell. We booked in went up to our bed room, we had to walk the three flights with our cases as the lifts were not working.The rooms were just as bad old fashioned and smelly. At that stage we had had enough. We asked for our money back. There was nothing good at all to say about this hotel. Even the price of the room was not cheap.

Easily the worst hotel I've ever stayed in!
Posted: Wed, Jul 23 2008
First, the one and only good point - the location. Now the many bad points - it's dark, dreary and dilapidated. I had a view of a building site. Only one lift worked. The breakfast was revolting - I had paid for bed and breakfast but ended up going to a nearby Subway each day. The parking - you get a reduced rate at an NCP car park. However, on getting my ticket validated at the hotel I was told that I had to get to the car park within 10-15 minutes. This meant that I had to go straight from the hotel to the car park without stopping. If you were infirm the time restriction could prove impossible. The hotel is so dark. All the corridors are dingy and on the one day I ate breakfast the room was so dark I could hardly see what I was eating. Unfortunately, I could still taste it. I felt sorry for the staff. They seemed embarrassed to be working in such a dump and sorry for the guests who were enduring their stay. It's sad that this once beautiful building has been allowed to fall into such a state of disrepair. It needs many tens of millions of pounds spending on it if it is to become even a half decent place to stay. I would not recommend this hotel to anyone.