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Mercure Point Hotel - Edinburgh, United Kingdom 3 star hotel

Address: 34 Bread Street, Edinburgh, EH3 9AF (show map)
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TripTake Travelers Reviews

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3
out of 5.0
Okay
"Point Hotel was a good standard "
Posted: Mon, Nov 23 2009
Value:  3
Point Hotel was a good standard for the price. The staff were really helpful and the rooms were modern and clean. It was going through a fairly major refurbishment, which I would have liked to know about. The unrefurbished showers were painfully powerful. It is also quite a stark and lonely feeling hotel. Donnell, San Marino
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1.5
out of 5.0
Horrible
Mouse!
Posted: Thu, Jul 24 2008
Location:  2Rooms:  1.3Service:  1.8Value:  1
I usually am fine with anything. Dont ask too much of the place I am staying, but I found the neon lights on the hall very weird and depressing. Room was cheaply decorated and I refuce believing this hotel could have been best hotel in edingburgh last year... the starting expectations were definitely too high on my part. I had MOUSE in my room, live one running around. I had to call reception to come to get it out of my room. They just chased it to the hall and let it run to the next rooms.
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2
out of 5.0
Mediocre
Very Very Disappointed
Posted: Wed, Jul 23 2008
Location:  4Rooms:  1.3Service:  1.5Value:  1
We just got back from spending two nights at The Point, and I'm afraid to say that we were extremely disappointed with the overall experience. The room itself, whilst very large, was poorly decorated (plain white painted walls, no colour except for a pretty shabby-looking pale purple carpet). The general quality of the finishings was also poor (very cheap door handles, taps etc) - not what you might expect for ?180 per night. In fact, the only real saving grace for the room was the very luxurious double-jacuzzi (although even this did not look to be properly sealed around the wall). Breakfast was also a disappointment, being a fairly poor (self-service) selection, with bad coffee, very limited fresh fruit, and seemingly disinterested staff. To be frank, the only time we were impressed with the staff was when we actually checked out, when the reception staff were very friendly and efficient. In general, it is clear to see what this hotel is trying to achieve (ie. being a fresh-looking, stylish, modern place to stay), but the inescapable problem is that, quite simply, not enough time, effort, or money has been spent on doing it - certainly not for the prices they are charging.
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4.5
out of 5.0
Good
Very enjoyable stay
Posted: Wed, Jul 16 2008
Location:  4Service:  5Value:  4.4
We stayed here for 2 nights recently for the Edinburgh marathon and I was very impressed. All the staff were aware of the event going on that weekend and were most helpful in everything they did. Despite being very busy, they had time for everyone and their knowledge of the local area and advice on how to get about was exceptional. The rooms were most comfortable and they laid on early breakfast for all runners, which was much appreciated and very thoughtful. Both healthy and cooked breakfasts were top notch! The rates are very reasonable too and it's easy to get to The Castle and Princes Street. All in all, a lovely time and I would stronly recommend staying at this hotel.
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2.5
out of 5.0
Mediocre
Dissapointed with the point
Posted: Mon, Jul 14 2008
Location:  4Rooms:  1Service:  3Value:  2
The hotel was described in our Guide Book as the most contemporary hotel in edinburgh and we booked it on that basis for a two night stay expecting it to be very clean,trendy & modern in style. We were extremly dissapointed as the hotel was cheaply modernised & failed we felt in its attempt at being a trendy art hotel. The lighting was low and fluorescent but it didnt hide the scuffed and marked paintwork on the walls in the corridors. The carpets were not so clean either. Our double room was narrow but adequate & the bed was a very decent size & confortable but the bedding was poorly maid & laundered & the room not as clean as i would hope. The bathroom was dated and a bit worn. We had a terrible back street view looking onto other buildings. Again the walls painted white were scuffed & marked in our room. The bar would have been nice if again it wasnt looking so worn and tatty. But definately the reception bar and restaurant were the best parts of the hotel where i feel most of the design & cleaning effort was centred the rest was very forgettable. The location is not bad. Wont be going back.
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