Menzies Belford Hotel - Edinburgh, United Kingdom 

"Very Accommodating Staff"
Posted: Mon, Nov 23 2009
We stayed at this hotel as part of a Globus tour. The staff were very friendly and the facilities were cozy and clean. We stayed in room 747, which was reasonably quiet, but still faced the street and cars and busses could be heard pulling up to the hotel. The room was nice and cozy and the staff were incredible - very accommodating and friendly. They had internet access, which was helpful. The dining room was very nice and the breakfast buffett was delicious. The best part was the little pub they had on the premises. They served very nice beers in a cheery, festive atmosphere. Don't miss having a pint while you are there.

not recommended
Posted: Tue, Jul 22 2008
None of the appliances in the room worked. There were no working ice machines in the entire hotel. When we asked the staff about these problems, we were told "this used to be a four star hotel, now it's a budget motel." The rooms were clean and the beds were fine, but it was cramped and the staff was apologetic for what they knew to be bad service in a bad hotel.

Excellent
Posted: Fri, Jul 04 2008
This Travelodge was recently acquired by the chain and opened to visitors two weeks prior to our visit. Although renovations seem to be ongoing, rooms are very well-appointed -- almost luxurious for a Travelodge location. There was ample closet space, the pleasant dark wood furniture was several steps above the typical Travelodge pasteboard units, and the bathroom was spacious and chic. In fact, if not for the Travelodge Sign outside the hotel, I could have been fooled into thinking that this was a relatively upscale hotel. Staff was courteous and pleasant. Our incoming flight was delayed by one day, and I feared that I'd lose my second night as per typical Travelodge policy, but management honoured my original reservation given the circumstances. The property itself is located in a very pleasant neighbourhood in Edinburgh, across from the Dean Gallery and the National Gallery of Modern Art, and is a short bus ride to Prince's Street via the 13 bus. At ?39 pounds per nate (via the saver rate),this was a steal, and would have rated five stars but for the ATROCIOUS food in the bar/cafe. My s.o. went for the breakfast deal (I've learned, and stay far, far away from Travelodge cafes)...and got several raw sausages, pink rashers of bacon, and runny eggs as part of the 'deal'. During checkout, I heard one business traveller angrily berate staff about the quality of food, so I know that this wasn't an isolated incident. What a pity.

Not so impressed
Posted: Thu, Jul 03 2008
We stayed here last night for one night only (we changed hotels as we stayed an extra night unexpectedly and Edinburgh was rather booked up due to the marathon ). This wasn't an altogether bad experience but ,given that we paid ?240 for the room I really expected a whole lot more. The twin beds pushed together were possibly the most uncomfortable that I have ever experienced and the resulting backache, not something that I would want to rediscover. The T.V. area and turntable clearly hadn't been dusted in weeks and on making the coffee this morning we found that the milk was all ' Off '. I appreciate that the town was very busy but the standard of the room - for the money - was poor. On the plus side, the location was attractive and the desk staff were helpful.