Best Western Edinburgh Capital Hotel - Edinburgh, United Kingdom 

"Exceptional service"
Posted: Mon, Nov 23 2009
spent 2 nights and 3 days at this lovely hotel. I personally found the receptionist Ms. Cassandra very helpful as she provided me with the most updated information on everything about Sterling Castle, Edinburgh City, & Invernes. The parking facilities are brilliant but I would still recommend you to reserve yourself a parking spot before coming. The room was in perfect shape and smelt fresh too even though it being a smoking room The gym and swimming pool staff and area was good. They are a very clean hotel which is very successful in keeping standards for a 3 star. The restaurant was well organised and the breakfast was one not to miss. Extremely filling and appertising. The hotel was about a 10 minute ride from the city centre. If you need anymore info about my experience with them then please feel free to contact me on ----- . I enjoyed my stay and am very sure you will do so too.

really far out of the centre!
Posted: Thu, Jul 24 2008
n average hotel - complete amenities, comfortable, clean, impersonal, run-of-the-mill chain hotel. However it is far from the town centre - at least 30 minutes - good - if you want to see Edinburgh from the top floor of a bus... (N.B.The bus stop is just in front of the hotel). As a consolation, the breakfasts are truly delicious and hearty (to set you up for that bus-ride!).

Watch out for the bus parties!
Posted: Mon, Jun 30 2008
Added a weekend break at this hotel prior to a business booking for the rest of the week. This caused some confusion when checking in at the reception. The girl on the desk while, pleasant and willing help did not seem to be able to cope with this arrangement. Originally, allocated a standard room, a superior had been booked, eventually got a second floor room overlooking front of the hotel. The room was clean and stocked with fruit and small bottles of wine and water (also slippers and bathrobe). The public areas look as if they have been recently re-decorated but the rooms had a tired and well wore appearance. There is a self service breakfast - hot plate cooked, cereals, toast and chilled fruits - also, a coffee/tea machine. Large queues form quickly round the serving areas, particularly around 8am, when there are coach tours staying. Food in the restaurant in the evening was typical low standard hotel food, edible and not as interesting as it sounds on the menu. The hotel has plenty of car parking spaces and there are bus stops nearby - Lothian buses operate frequently to the city centre and are cheaper than parking charges. The hotel is in a residential area quite a distance from the centre of the city but close to the Gyle shopping centre and easily accessed from the airport and motorway.