Hydro Hotel - Eastbourne, United Kingdom     

Bit like nursing home.. but great service and very friendly staff. We have just returned from a four night break in Eastbourne. First time we have visited the town and The Hydro hotel, think most guests having been going there for years and years. We were disappointed that the average age seemed to be about 75! but everyone was so friendly and chatty including ALL the staff. We are early fifties so we managed but if you were alot younger than us it may well have put you off . We stayed in room 200 a wheelchair accessible room with 'wet-room' bathroom, which was fine but the bedroom is too small for a wheelchair to manoeuvre around and the lift is really small too, but it is a very old building so you must make allowances. Beware! we had two wheelchairs with us, electric and manual and without the electric chair I would never have been able to push by husband up the STEEP hill to and from the hotel. we left the chairs at the side entrance near the car park and they allowed us to charge the electric one very eveneing, the staff were excellent.

stayed with a group in a privately organised event at the Hydro. disappointed with the room small and the view over a roof and steel girders hardly awe inspiring but the time we spent in the room was minimal and the service from the staff was outstanding. they are so friendly helpful nothing is too much trouble.There's always a member of the staff on around to help.For breakfast there was full English cooked to order .dinner four course .the food was served hot and presented well, every one on our table(11) enjoyed their meals. the bathroom was small with no bath only a shower and the lifts to the upper floors very small 4pers max. an oldie world hotel where service matters and not a patronising "have nice day" !!!!! enjoy etc.