Bignell Park Hotel - Chesterton, United Kingdom     

Reception not staffed on arrival. Surly female receptionist. Room not available on time. Avoid rooms 19 and 17. Numerous problems with room 17. Dirty, broken and damaged fixtures.Avoid If disco to be held in room below unless you are partying.Traffic leaving the gravel car park opposite the room is also disturbing in the early hours. Thankfully occupants of room 19 were relocated and a reduction allowed on room 17. However I feel this hotel is overpriced for a 3 star. Compliments to the chef the saving grace.

We recently visited this hotel for a one night stay including dinner and breakfast. This is our fourth visit in a couple of years and each time we have found our stay to be excellent. The staff are courteous yet unobtrusive, the food is second to none and we have stayed in a different room on each occasion which have all been spacious and clean. Our latest visit was on 23rd December when the hotel had a large party of guests dining. We were advised by telephone that this would be the case and were asked if we still wished to book. The staff were very attentive throughout and made us feel very welcome despite having a very full restaurant that evening. In addition we were given a free upgrade to a four poster room which was wonderful. Thank you to the hotel for consistently making us want to return - most definitely one of our favourite gettaways.