Mercure Lodge Hotel, Cardiff - Cardiff, United Kingdom
Address: Wharf Road East, Tyndall Street,
Cardiff, CF10 4BD
Mercure Lodge Hotel, Cardiff details:
Ideally located between the city centre and Cardiff Bay, this new style hotel offers the latest in opulent and modern accommodation for the leisure and business traveller, with ample free parking.
Bedrooms are fully air conditioned with sophisticated en suite bathrooms and super-size power showers. Each room has an executive style work desk and an LCD TV.
In the evenings you can keep in contact with family, friends and colleagues using the complimentary broadband internet access and local calls.
Please note: the hotel is entirely non-smoking.
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Location
The hotel is located just a 5-minute drive or a 15-minute walk away from Cardiff City centre. Cardiff Bay is also a 5-minute drive from the hotel and about a 15-20-minute walk on foot.
There are many local attractions close to the hotel, with Cardiff Castle, the Wales Millennium Centre, the National Museum and Galleries of Wales, Llandaff Cathedral and the Welsh Folk Museum just a short drive away.
Facilities
General: Bar, Luggage Storage, Safety Deposit Box, Elevator, Free Parking, Breakfast Buffet, 24-Hour Front Desk, Family Rooms, Rooms/Facilities for Disabled, Non-Smoking Rooms
Services: Dry Cleaning, Internet Services, Fax/Photocopying
Location: City Centre, Near Airport, Near Train Station
Dining
Price of Breakfast Buffet (if not included in Price of Room: 6.25 GBP).
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Pre-pay
No deposit will be charged.
Check in / front desk
2.0
Booked by work in here at the last minute. It's on an industrial estate with nothing close by. When I checked at 7.30 pm I was not informed the air con was not working. I had to leave immediately on business but put on the air con and I returned at 9.00 pm. The room temp was 31.5 degrees, windows do not open. I called reception several times with no answer. I finally went downstaird to find one member of staff very harrassed trying to deal with everything. I was told air con would not be fixed until the next day. I was not impressed. I should have been told this fact when I checked in.
Breakfast/bar is like a canteen not the type of place to relax and have a drink. Vending machines for drinks and snacks.
The rooms themselves were fine if a bit hot!!!
I would never recommend this hotel due to the poor customer service, location and ambiance.
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Check in / front desk
6.0
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