The Nugget Courtyard - Sparks, USA     3 star hotel

The Nugget Courtyard   Standard Courtyard room

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The Nugget Courtyard address: 1100 Nugget Avenue Sparks, Sparks, NV 89431

The Nugget Courtyard details: 


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$49 Price on site
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Facilities

General: Restaurant, Breakfast Buffet, Chapel/Shrine, Express Check-In/Check-Out, Elevator, Non-Smoking Rooms, Newspapers, Bar, 24-Hour Front Desk
Activities: Outdoor Swimming Pool, Fitness Centre, Solarium, Spa & Wellness Centre, Jacuzzi
Services: Wi-Fi/Wireless LAN, Souvenirs/Gift Shop
Location: Forest
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TripTake Traveler Reviews

Reviewer: mommy_of_3_ss (Maryland)

Traveling group: Family with young children

I recommend this hotel for: Older travelers, An amazing honeymoon.

Date: 2007-06-26

Guest Rating: 2.7
Check in / front desk 2.0
Value 2.0
Service 2.0
Rooms 2.0
Location 6.0
Cleanliness 2.0
I booked through Hotels.Com for one night and directly through the hotel for 3 additional nights. Was advised on check in that I had to check out the next day and check back in because I used Hotels.Com. The room was dirty (stained sheets, blood on wall in bathroom) and furnishings were old and dated. When I wanted to be moved to the tower (nicer portion of the Nugget) for the remaining 3 nights (the price was slightly higher but worth it) I was advised I would be charged a cancellation fee of one night and then told by two separate managers there were no rooms available. After bringing it to the attention of the Hotel Manager the next day, I was moved to the tower, upgraded to a suite, and comped one night. Cancellation fee was waived. If not for the total turn around thanks to the Hotel Mgr., would have been the worst hotel stay ever.

Was this review helpful to you? - 0 votes - 0 votesTotal: 0 votes

Reviewer: mommy_of_3_ss (Maryland)

Traveling group: Family with young children

I recommend this hotel for: Older travelers, An amazing honeymoon.

Date: 2007-06-15

Guest Rating: 2.7
Check in / front desk 2.0
Value 2.0
Service 2.0
Rooms 2.0
Location 6.0
Cleanliness 2.0
I booked through Hotels.Com for one night and directly through the hotel for 3 additional nights. Was advised on check in that I had to check out the next day and check back in because I used Hotels.Com. The room was dirty (stained sheets, blood on wall in bathroom) and furnishings were old and dated. When I wanted to be moved to the tower (nicer portion of the Nugget) for the remaining 3 nights (the price was slightly higher but worth it) I was advised I would be charged a cancellation fee of one night and then told by two separate managers there were no rooms available. After bringing it to the attention of the Hotel Manager the next day, I was moved to the tower, upgraded to a suite, and comped one night. Cancellation fee was waived. If not for the total turn around thanks to the Hotel Mgr., would have been the worst hotel stay ever.

Was this review helpful to you? - 0 votes - 0 votesTotal: 0 votes

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Review Summary

Based on 2 reviews worldwide

2.0
Check in / front desk
2.0
Value
2.0
Service
2.0
Rooms
6.0
Location
2.0
Cleanliness

Traveler Reviews

2.7
06/23/2007, mommy_of_3_ss, Maryland
I booked through Hotels.Com for one night and directly through the hotel for 3 additional nights. Was...
2.7
07/04/2007, mommy_of_3_ss, Maryland
I booked through Hotels.Com for one night and directly through the hotel for 3 additional nights. Was...