Hotel Bac Saint-Germain - Paris, France 

Horace Hunt
Posted: Fri, Nov 07 2008
We were surprised that the cost of breakfast was not included in the room charge. We stayed at this same hotel in 2003 and there was no extra charge for breakfast then. One of the reasons we chose this hotel again was our fondness for breakfast on the 7th floor terrace. We found the hotel's decor and room furniture much improved from what we remember from 2003. Overall we were very satisfied. The room was a bit more spacious than the one we had in 2003 or at least the layout was better. We like the location but wish that the breakfast fees had been made more prominent in the web page listing. I discovered it is there, but I had to look for it. Horace Hunt

JP
Posted: Sat, Apr 21 2007
Lift is very small

LL
Posted: Fri, Mar 02 2007
I have no words to describe the dreadful service that I received in this hotel. Eventhough I made my cancellation on the system, they charged my credit card double price for a single room I'd never used. When I called Venere, they lasted DAYS to tell me they didn't know anything about the problem. When I called the hotel, they hanged up the telephone, gave me false names but never an answer. I will never go neither to France nor to this hotel again and of course I will NEVER, EVER use this service again. I will write as well an article to the newspaper Reforma in Mexico which on Sundays has an special section of 10 or 12 pages to give recommendations of hotels, airlines, cities to visit, travel, etc so that everybody knows the extremely low quality of this services. And think it twice, French people or venere are unable of speaking another language that French or English when someone complains about the service. Weird, right??