Quality Hotel Saga - Tromso, Norway
Address: P.B. 43/44 Rich. Withspl. 2,
Tromso, NN14 6JW
Quality Hotel Saga details:
When asked about where to stay in Tromsø, the first answer must quickly be: Quality Hotel Saga! Few times in your life you will feel so much at home, in such a familiar environment, so laid back and yet so special. Quality Hotel Saga is very special hotel. The hospitality begins with the nice staff, at the front desk of this pleasant hotel, and extents to the rest of the people working here and offering you the great conditions for an exceptional stay.
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Quality Hotel Saga
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Location
The hotel is located in the city centre with the protestant cathedral on one side and the port on the other side.
Within walking distance you will find a number of shops, cafes, restaurants, bars and attractions such as Polaria (aquarium) and the Polar Museum. Easy to access is also the Arctic Cathedral, Botanical Garden, Cable Car, Tromso Museum and many more of Tromso's attractions.
Rooms
The hotel has 67 rooms, all of high standard and many newly renovated. We also offer family rooms and suites of different sizes. All rooms are non-smoking.
Facilities
General: Parking (fee required), Heating, Safety Deposit Box, Elevator, Luggage Storage, Ski Storage, Allergy-Free Room Available, Breakfast Buffet, Rooms/Facilities for Disabled, All Public and Private Spaces Non-Smoking, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms
Activities: Fishing, Massage, Cycling, Walking
Services: Fax/Photocopying, Wi-Fi/Wireless LAN, Packed Lunches, Shoe Shine, Meeting/Banquet Facilities, Ironing Service, Bridal Suite, Internet Services, Currency Exchange, Free Wi-Fi Internet Access Included
Location: Harbour, Park, Shopping Centre, City Centre
Dining
Breakfast is served from 07:00 until 10:00.
Hotel policies
Cancellation
For noshows or late cancellations the credit card holder will be charged with 100% of the amount of the first night.
Children
All children are welcome.
All children up to 6 years stay free of charge when using existing bedding.
All children up to 2 years stay free of charge for cots.
All older children or adults are charged NOK 110.00 per night and person for extra beds.
Ma
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is included.
Parking
Secured parking is possible on site and reservation is needed costs NOK 120.00 per day .
Dining
Buffet breakfast is included in the room rate.
Internet
Wireless internet is available in the entire hotel and is free of charge.
Pets
Pets are not allowed.
Check in / front desk
8.0
Stayed on the 5.th floor with view of the sea. The airport express bus stops just outside the hotel. It is located in the middle of the center in this little city, but so are also the rest of the hotels. Tried to book Clarion Collection located 400 meters North of this hotel (stayed at that hotel before, check my review), but it was full. Check in: smooth, was greated with a smile. Room: Tiny and very hostel like, but clean. Just one type of soap and two small towels, only shower. Bed was very small (single room) and not very confortable. Flat screen tv (witch today I guess is nothing special) with only 10 tv channels, pay tv. Free internet WLAN which I found to be of poor quality, the transmitter was probably too far away, kept logging me off all he time. Had no problem getting the access card from the hotel to log on internet (a problem that a previous guest had). Breakfast - small crowded area, small choice, sometimes no cheeze, forgot to keep refilling, no BACON 3/4 days (love bacon, the only time I eat it is when I stay at hotels) , and the one day they had bacon it looked like they had boiled it. You can buy evening supper for 95 kr (around 18 USD) - served between 18-21, first night they were out of warm food around 1930!, they said they couldn't make more (? no more food in the kitchen or lazy cook?) so guests that came after that only had cold food. Check out: smooth, no problem except that they tried to bill me for different snacks that I hadn't eaten.
The hotel does not have a relax area, no gym, no sauna and no jacuzzi.
Overall: Very expensiv hostel, stay away. For four nights I payed 4800 kr (960 USD) , really not worth it. Check out my reviews of other Choice hotels in Troms?.
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Check in / front desk
4.0
Hotel Saga is, like most larger Tromsø hotels, situated right in the centre of town. Hotel Saga has a nice location across the road from Tromsø domkirke (the yellow/blue cathedral), a stone's throw from the main street, and a minute's walk from the quay (where Hurtigruten / the coastal voyager and the express boat docks). Everything in the town centre is within easy walking distance of the hotel, and the airport bus stops near the hotel.
We had booked a standard twin room - and we got a corner room on one of the higher floors (bigger than other standard rooms), so we had nice views of both the cathedral and the sea.
Our spotlessly clean room was spacious, light and airy and very tastefully decorated. Parquet floors, two very comfy beds, sofa / table, a decent-sized work desk, a nice flatscreen TV - and, unlike in many Norwegian hotels, even a bathtub. All rooms at Hotel Saga are non-smoking.
Free WiFi is available throughout the hotel, and the connection was fast and reliable - you have to pick up an access code (which only lasts 8 hours, one code per laptop) from the reception. I have stayed in quite a few hotels in this chain (Choice) in Scandinavia, they all have the same system when it comes to internet access - and this is the only time the hotel staff didn't want to give us more than one internet access code per day! (Which basically limits internet access to one laptop per room - and only for 8 hours per day). So, if you need internet access Hotel Saga might not be a great choice of hotel!
The buffet breakfast was quite ok, as is to be expected in Scandinavian hotels in this price range. A good selection of breads and cereals, crispbread and crackers, yoghurt and fruit, eggs, cheese and cold meats.
We paid 1000 NOK for our double room - Hotel Saga is usually a bit cheaper than hotels like Ishavshotellet, Bryggen, With, Radisson... I liked our room a lot, and if it hadn't been for the internet problem, Saga would be my hotel of choice in Tromsø.
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