Hotels -> Europe hotels -> Austria hotels -> Neusiedl am See hotels

Hotel Wende - Neusiedl am See, Austria 4 star hotel

Address: Seestraße 40, Neusiedl am See, 7100
Hotel Wende details: 

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Hotel Wende

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Booking Site Price from
PriceLine PriceLine $ 134 Price on site
Booking.com Booking.com $ 134 Price on site

Facilities

General: Restaurant, Breakfast Buffet, Heating, Safety Deposit Box, Express Check-In/Check-Out, Elevator, Free Parking, Non-Smoking Rooms, Terrace, Garden, Newspapers, 24-Hour Front Desk, Bar, Pets Allowed
Activities: Cycling, Biking, Jacuzzi, Horse Riding, Table Tennis, Children's Playground, Massage, Windsurfing, Solarium, Indoor Swimming Pool, Fitness Centre, Sauna
Services: Wi-Fi/Wireless LAN, Laundry, Fax/Photocopying, Room Service, Tour Desk, Barber/Beauty Shop, Packed Lunches, Shoe Shine, Ironing Service, Internet Services, Meeting/Banquet Facilities
Location: Near Highway, Near Airport, Near Train Station

Reviewer: VancouverJean (Vancouver)

I recommend this hotel for: Families with teenagers, Families with young children, Girlfriend getaway, Older travelers, Tourists, Young singles.

Date: 2008-05-24

Guest rating:
0.0
We attempted to book at this hotel through Booking.com on the internet in mid March. However, because of the default option on this booking service, we mistakenly booked for that evening in March, rather than the correct date we wanted in June. We discovered our mistake within five minutes and sent along a cancellation immediately. This would have been late evening in Neusiedl Am See - after tourists would normally have found their lodgings for the night. Booking.com informed us, two days later, that we could not cancel because the cancellation policy required 24 hours notice. I pointed out it was clearly a mistake we had corrected within five minutes. Booking.com told us Hotel Wendt did not accept our cancellation and we later found that the hotel charged us the full cost of the reservation on our credit card. The Hotel Wendt has ignored our emails asking them to change our booking to the correct night (three months later), and has not refunded us ANY money. Not customer friendly!
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Reviewer: Criss_7 (Deva, Romania)

Traveling group: Friends

I recommend this hotel for: Families with teenagers, Families with young children, Girlfriend getaway, Older travelers, Tourists, Young singles.

Date: 2008-02-17

Guest rating:
9.7
Check in / front desk
10.0
Business service
10.0
Value
10.0
Service
10.0
Rooms
10.0
Location
8.0
Cleanliness
10.0
Was this review helpful to you?     - 0 votes    - 0 votes    Total: 0 votes

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Booking Site
Price from
PriceLine
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Average guest rating:

Review Summary

Based on 2 reviews worldwide
10.0
Check in / front desk
10.0
Business service
10.0
Value
10.0
Service
10.0
Rooms
8.0
Location
10.0
Cleanliness

Traveler Reviews

9Average rating:
9.7
Date: 02/25/2008
Guest name: Criss_7, Deva, Romania
0Average rating:
0.0
Date: 06/01/2008
Guest name: VancouverJean, Vancouver
"Treatment of potential customers"
We attempted to book at this hotel through Booking.com on the internet in mid March. However, because...