Sheraton Mencey Hotel - Santa Cruz de Tenerife, Spain

Address: Dr. José Naveiras, 38, Santa Cruz de Tenerife, DK-9000

Sheraton Mencey Hotel details: In Guanche, the ancient language of the primitive habitants of the islands, “Mencey” means “the warrior everyone follows and respect”. Nowadays Hotel Mencey represents the same concept. Located in a lovely natural setting, Hotel Mencey fits in perfectly with the style of the city, with its picturesque corners and imposing old quarters. The Mencey has it own distinctive atmosphere and the interior offers guests highly comfortable and elegant surroundings.

The Sheraton Mencey Hotel has 9 meeting and convention facilities accommodating up to 600 persons. The Hotel Mencey is a perfect and unique place for holding social gatherings, luxury defined and exclusively service guaranteed.
The Sheraton Mencey offers the perfect solution for every type of meeting, cocktails, congress, product exhibitions, press conference, banquets, ...
All meeting rooms have air conditioning, internet access, audiovisual equipment, movable platforms, videoconference, office automation, IT.
The Casino Santa Cruz is located below the Sheraton Mencey Hotel and offers a great variety of games to its clients: American Roulette, Black Jack, Poker, Slot Machines..... Apart from the many games there is the “Games & Music” pub, a bar, restaurant and an Art Exhibition Room.

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Sheraton Mencey Hotel

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Booking Site		Price from
PriceLine		$ 162
Booking.com		$ 162
Hotels.com		$ 161
Expedia		Check on site
gtahotels		Check on site
Travelocity		$ 159

Location

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Rooms

The Sheraton Mencey Hotel has 286 rooms and suites available. The Mencey has more than ever become the attraction point for visits made by several personalities of the world.

265 Standards Rooms
20 Suites
1 Royal Suite

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Facilities

General: Restaurant, Safety Deposit Box, Elevator, Shops in Hotel, Breakfast Buffet, Rooms/Facilities for Disabled, Continental Breakfast, Non-Smoking Rooms, Terrace, Garden, Pets Allowed, Bar, 24-Hour Front Desk, Newspapers

Activities: Casino

Services: Packed Lunches, Souvenirs/Gift Shop, Tour Desk, Room Service, Internet Services, Ironing Service, Breakfast in the Room, VIP Room Facilities, Ticket Service, Meeting/Banquet Facilities, Laundry, Fax/Photocopying

Location: Harbour, Park, Museum Area, Shopping Centre, City Centre, Old Town

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Dining

Los Menceyes Restaurant
The gastronomic variety of Tenerife can be found in the Gourmet restaurant Los Menceyes, provides with a wide range of international specialities and a Canarian Corner with local delis. A lso the client can choose a daily selection of Chef's suggestions.
Opening Hours
Breakfast: from 7:00 a.m. to 11:00 a.m.
Lunch: from 13:00 p.m. to 16:00 p.m.
Dinner: from 20:00 p.m. to 23:30 p.m
Iballa Bar
Located in the lobby, where a great range of cocktails is waiting for you. An elegant atmosphere to take coffee or tea.
Opening Hours:
From 10:00 a.m. to 01:30 a.m.

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Hotel policies

Check-In

15:00

Check-Out

12:00

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children

All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children from 2 to 12 years are charged EUR 31.50 per night and person for extra beds.

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
City/tourist tax is not applicable.

Parking

No parking available.

Dining

Buffet breakfast is included in the room rate.

Internet

Wireless internet is available in the entire hotel and is free of charge.

Pets

Pets are allowed on request. No extra charges.

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Jaded and faded

Reviewer: dumpe ()

I recommend this hotel for: A romantic getaway, Families with teenagers, Families with young children, Girlfriend getaway, Older travelers, Tourists, An amazing honeymoon.

Date: 2008-05-13

Guest rating:
5.1

Check in / front desk

4.0

Business service

6.0

Value

6.0

Service

4.0

Rooms

4.0

Location

6.0

Cleanliness

6.0

Three years later there is no Paco to illuminate the Sheraton Mencey. Driving around for half an hour trying to find a parking space was an omen. The trucks bringing materials,+ spa building work proceeds apace with the gardens roped off.The receptionist checking us in was the grumpy woman of yesteryear and allocated a small room without balcony. The maids(+man collecting sacks of used linen) all smiled and said "Hola" but less cheerful were the dour bar staff and the positively glowering expression of the stout porter who picked up half the luggage and did not return for the rest. The maze of corridors is still there along which we hauled our luggage.The table lamp bulb had blown.One of the beds gave a sloping sensation,the hairdyer the slowest ever,the taps an antiquated struggle and I'd forgotten that the showerhead was fixed and no hose. The lift to the casino was out of order.Don't forget your passport.The pretty bartender poured generous Gordon's and tonic with a smile and a flourish for our free drinks token. Across the Avenida General Franco the lunch menu at Tasca La Radio has increased by 3 euros but there is now an English speaking young waiter.

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Disappointing

Reviewer: luxurylover3 (London, England)

Traveling group: Spouse / significant other

I recommend this hotel for: A romantic getaway, Families with teenagers, Families with young children, Girlfriend getaway, Older travelers, Tourists, An amazing honeymoon.

Date: 2008-04-10

Guest rating:
4.8

Check in / front desk

8.0

Value

2.0

Service

4.0

Rooms

4.0

Location

6.0

The hotel is meant to be 5* and although the prices reflect that I'd say that nothing else really did. The room was fine if a little small but quiet as we had asked. The TV had hardly any channels. The main problem with the hotel is a general air of shabbyness. I think if I had paid ?90 a night then I would say it is fine but at ?150 a night I expect a lot more.

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23 Hotel Reviews

6.7

Review Summary

Based on 23 reviews worldwide

6.4

Check in / front desk

5.7

Business service

6.6

Value

6.2

Service

6.4

Rooms

7.0

Location

7.3

Cleanliness

Traveler Reviews

Average rating:

9.7

Date: 10/09/2007

Guest name: p0p_s, Toulouse, France

"Merveilleux hôtel"
Nous avons séjourné une nuit dans cet hotel avec mon ami. Il mérite largement toutes ses étoiles...

Average rating:

9.5

Date: 12/23/2005

Guest name: dumpe,

"Easter in Tenerife"
We stayed for two weekends at the Sheraton Mencey during the latter half of March 2005. The Mencey's...

Average rating:

9.5

Date: 08/13/2004

Guest name: member, Bray, Ireland

"Really lovely hotel"
My husband and I spent a week in the Mencey in June. The hotel is really lovely with marble floors and...

Average rating:

9.5

Date: 01/24/2006

Guest name: member, Hampshire, England

"Paco is the star!"
We retreated to Hotel Mencey, having found the boutique hotel in La Orotava that we had originally booked...

Average rating:

8.9

Date: 05/16/2007

Guest name: buhalid, guildford

"Previous Reviews are not fair! This is a good hotel!"
I stayed for 4 nights athe Mencey Having read the reviews I had asked my hosts to change my hotel They...

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