Les Dalies Apartamentos - Salou, Spain     

Nearly all of the staff were very friendly and helpful except one or two. Charges for the security boxes a little expensive at 5 euros a day so we opted not to get one and were fine. The maid came in most days and nothing went missing. The hotel is very new and clean inside, when looking around at some of the others i was glad we had booked this one. (No 70's decor.) The pool was a little small but clean and kept tidy at all time. The hotel is just far enough away from the hustle and bustle to get a good nights sleep but near enough to walk to the beach in 2 minutes. You cant hear what the people who are in the next room are talking about which was a bonus as a couple of other places we have stayed in you could. I would thoroughly recommend this hotel to others dont be put off by other peoples reviews.

we had been up since 2am travelling and found the welcome at the dalies somewhat lacking apersonel touch. manager speaking perfect english took my ?150 deposit and sent me on my way to find the aprtment. it was very nice. ok so far, then i read the letter from them and found the tone of it somewhat harsh. it was on my mind all week. there was a few times when i went down to reception and the manager whose english was perfect, refused to understand me when asking where a bus stop was, or how i could top up my mobile phone. she just said ask the rep in the morning. there was no information from the dalies about salou, and i felt the manager had complete contempt to the visitors, people who have possibly saved up all year for a holiday. on the flip side the staff where very nice, i felt one or two where embarrassed by the manager. in short their nice when giving money but for gods sake dont bother them with any problems, or questions they suddenly dont understand english.