Los Omeyas - Cordoba, Spain 

The only good thing about this hotel was the location since it was right next to the Mosque, the most popular tourist attraction in Cordoba. The room was small and the two single beds were very soft. The bathroom was small and a bit dirty. But we had our worst experience here during our one week travelling in Andaluc?a with another couple. As with all the other places we stayed, my husband booked two rooms through the hotel.com and got two confirmation numbers with proper names for each of the two rooms. But the staff at this check-in said there was only one room booked under my husband's name. We gave them the email confirmation with the two confirmation numbers and the corresponding names but they insisted only one room was booked. They then offered us another room at the spot to accommodate our friends. We thought that was fine but later we found that we were charged for three rooms. They now said that we had booked two rooms in the first place and we never cancelled the room under our friend's name. What a sham! They refused to refund the amount for that extra empty room. What made us mad was later in the evening we saw the staff opening a few rooms for a walk-in tourist to choose. That means they actually had a few openings in the hotel, not that they were holding an empty room at a cost.