Gran Melia Fenix - Madrid, Spain 

"New Years in Madrid"
Posted: Mon, Nov 23 2009
We spent Dec 31st - Jan 3rd in Madrid. Spent quite a bit of time on Trip Advisor looking at hotel reviews. The hotel is in Central City area. We were able to walk all over the city. We had a great room (Room 132). It was considered a deluxe room. Extremely comfortable and nicely decorated. Bathroom was not large, but extremely clean! My husband loved the control panel that can be used to control all lights, temperature and fans. The room had a very pretty view, and a small balcony. We had New Years Eve dinner at the hotel. The service was excellent and the food fantastic. Enjoyed the cigar lounge in the evenings for wine and tapas. I would stay there again if in Madrid without question.

Exceptional Madrid experience
Posted: Mon, Jul 21 2008
My husband and I stayed at the Gran Melia Fenix for 4 days in November. I have stayed in several places in Madrid- Westin Palace, Hotel Hesperia, Melia Los Galgos- the Gran Melia Fenix rivals all. The location simply cannot be beaten- you have access to everything without the claustrophobic feeling you get staying in the area around the Ritz/ Palace (Plaza de Canovas). The GM is totally renovated, beautiful lobby and our room was enormous with a huge bathroom- a major luxury in Europe. Had incredible help from staff when we did need it, some of the best time we spent was wandering through the Salamanca neighborhood and going for tapas in the Santa Ana area. If you get a craving for American food the Hard Rock is right around the corner (be aware that on Sunday that may be your only option as almost everything is closed). The Colon metro stop is right there for longer excursions but you literally can get almost anywhere on foot from the GM. Be sure and ask for a room that faces the Plaza Colon.

Lovely grand hotel
Posted: Mon, Jul 07 2008
Stayed in Gran Melia Fenix in June 2008 in a king non-smoking corner room. Room was good size, very clean, with large bathroom complete with plenty of toiletries, hair dryer, robe, slippers, etc. Bed was a litte hard. Armoire had safe and mini-bar. Internet access in room is 8EUR. Staff was all helpful and kind; concierge offered good recommendations on restaurants and site-seeing. Hotel is centrally located in Serrano shopping area and just short walk (10 min) to many museums and sites. Taxis were easy to find.