Hotel Opera - Madrid, Spain 

"Good city centre hotel at reasonable price"
Posted: Mon, Nov 23 2009
Enjoyed our stay here. Location is excellent and very convenient for most of important sights, Royal Palace, Plaza mayor etc. Metro is really close and very efficient and cheap, but walking distances to places like the Prado, Thyssen Collection and Cortes not insurmountable. Good shopping and restaurants/bars plentiful and nearby. Rooms were clean and spacious and bathroom and mini bar well-stocked. Staff were helpful and friendly. Breakfast OK, not outstanding. If you are going to do the galleries you can get a paseo de arte which gives reduced prices.

KO
Posted: Sun, Aug 24 2008
We expected an average quality hotel and room, but were supprised about top quality of room, good service and excelent location in the centre of the city. We would like to come back, and can recommend it to others.

Eng Hoe Melvin Ong
Posted: Mon, Feb 18 2008
Great place to stay if you want to be the city central. Not too far away from the Plaza Mayor. But very near the palace. Good environment since the shops are nearby and you can feel the vibrancy of Madrid.

Clifford Hoffman
Posted: Sun, Nov 18 2007
The hotel location is great. However, we made our reservations months in advance and were given the worst rooms in the hotel. Our ceiling was peeling and had missing trim. The linens were old and thin. The remote and phone were filty. The housecleaners did the best they could, but these rooms should not have been offered. I believe that venere.com clients are given the worst rooms in this hotel. They were rennovating and perhaps this won't be the case in the future. Some of the younger staff were helpful and sweet, but it seemed those in charge were rude and terse. Everyone seemed stressed and tense. We would never recommend this hotel or stay here again ourselves. We use Venere.com often and usually have great experiences. This one was bad.

MT
Posted: Sat, Oct 27 2007
The rooms were tired looking and in need of some urgent renovation. Renovation work was going on in the reception area, which caused a slight inconvenience. No prior warning was given of this! Trouble with key cards. On our second night, it simply stopped working and we had to ask reception to renew it. Good location - near royal palace and opera (as the name suggests ;). Families: beware of wandering out of the hotel at night, prostitutes line the streets nearby in the evening.