Hotel Don Juan - Lloret de Mar, Spain
Hotel Don Juan details:
A 3-star hotel located in a peaceful area close to the lively centre of Lloret de Mar, well-equipped with, amongst more, 4 pools, activity programs and a night-club.
The hotel has large and well-lit events rooms, 2 outdoor pools with sun terrace, an indoor heated pool (November-May), gardens, a children’s play area and a children’s summer mini-club with entertainers that will transform your children’s stay into an unforgettable holiday.
Open all year round, the hotel lies just 200 metres from Lloret beach and 400 from Fenals beach.
The outdoor pools have a sun terrace equipped with sun loungers, parasols and a separate children’s pool.
During August the reservations are from Saturday to Saturday for 7 nights.
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Hotel Don Juan
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Facilities
General: Parking (fee required), Safety Deposit Box, Luggage Storage, Shops in Hotel, Gay Friendly, Breakfast Buffet, Terrace, Garden, Elevator, Heating, Restaurant, 24-Hour Front Desk, Bar
Activities: Walking, Massage, Library, Children's Playground, Billiards, Table Tennis, Indoor Swimming Pool, Snorkelling, Games Room, Outdoor Swimming Pool, Tennis Court, Golf Course (within 3 km)
Services: Free Wi-Fi Internet Access Included, Ticket Service, Wi-Fi/Wireless LAN, Fax/Photocopying, Tour Desk, Car Rental, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Barber/Beauty Shop, Souvenirs/Gift Shop, Ironing Service, Internet Services, Currency Exchange, Room Service
Location: Beach, City Centre
Dining
All meals are served as a buffet and each week there is themed evening buffet. Guests can also order specialist dietary meals and gluten-free dishes for celiacs.
Half board supplement: EUR 6 per person per day.
Full board supplement: EUR 9 per person per day.
(If you would like to contract the above please state in the comments brochure during the booking process or contact the hotel directly).
Hotel policies
Cancellation
If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children
All children are welcome.
All children under 2 years stay free of charge for cots.
Maximum capacity of extra beds in a room is no.
Maximum capacity of babycots in a room is 2.
Pre-pay
No deposit will be charged.
Extra charges
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Parking
Secured parking is possible on site costs EUR 15.00 per day .
Dining
Buffet breakfast is included in the room rate.
Internet
Wireless internet is available in public areas only and is free of charge.
Pets
Pets are not allowed.
Check in / front desk
4.0
when i first arrived at this hotel the staff were very friendly (well a bit too friendly for my liking, a young spanish bloke asked to carry my case and once he had showed me round the room, including how the bum wash thing worked he wanted to use my new beach towl to dry himself!!!) All went well after this untill the third nite of our stay, me and my friend were tucked up in bed around 7.30pm after leaving the other lads out having a few drinks when there was an almighty noise coming down the coridoor. within seconds our very unsecure door flung open and what i can only discribe as a small youth with a receeding hairline proceeded to cover the room with a powder fire extinguisher. We were left confused and chocking. We also had experiances with the town drunk who repeatedly claimed to own a lamborghini in a vain attempt to chat up the girls.
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Check in / front desk
2.0
When I arrived to a nice clean room I thought perhaps this hotel had put it's troubled past behind it - even if the staff were still unbelievably rude.
But no it has not. With groups of lads(not brits to give us some credit) beginning the nightly festival in the corridors around 10pm until 1am(when they go out clubbing) and then starting again at 5am when they get back. Doors kicked, screaming and rugby tackles in the hall are the order of the day. Every morning rubbish strewn everywhere.
During the day they hang around the corridors staring at all who dare to pass. Not great when you are holidaying on your own.
Don't even bother trying to complain. No-one speaks English(even if you try to sweeten them up with your bad Spanish). Although eventually they got the gist about me going home early as i was sick to the back teeth of it.
The food was actually passable. I quite enjoyed the breakfasts to be honest.
I'm not really one to complain and wasn't really expecting too much but it annoyed me that if the lads in question(there must have been about twenty of them on my floor alone) had been British they would have been kicked out after the first night.
This hasn't just put me off this hotel. It has put me off Spain - not that I have ever been one for a beach holiday anyway.
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