Hotel Brasil - Benidorm, Spain 

IThe hotel was typical 2 star and was very clean with appropriate facilities. The hotel catered predominately for Spanish guests and this was evident from the lack of English speaking receptionists (although they were very helpful and polite) and rubbish food served. We hardly ate anything at the hotel despite being half board, which made the holiday very expensive by the end of the week.We actually booked out on Thursday because of this. The bar was rarely open and there was no clarity in relation to its opening times.The pool is small and there were no sunbeds, although it didn't really get the sun due to location in built up area. There is a police station directly outside and every morning there are people queing to apply for permits etc, causing a lot of noise for those on the front,some of these people were waiting from midnight the previous evening. According to other guests , the rooms to the side were not much better. The location of the hotel is fine in relation to the town. However, in conclusion,our short break turned into an expensive time due to the food situation and I would never use the hotel again and I would be reluctant to use Thomas Cook if there was an alternative. P.Martin

No vayáis. Éramos los únicos ingleses del hotel. Mi marido, yo y nuestras hijas de 17 y 12 años nos apelotonamos en una habitacioncita en la que nuestras camas estaban pegadas las unas a las otras. No había secador ni aire acondicionado. La comida estaba bien al principio, pero al final el olor en el vestíbulo te acababa dando náuseas. No había hamacas y la piscina era pequeña y estaba llena de españoles. No había más que españoles y estábamos deseando volver a casa.