Hotel Neptun Dubrovnik - Dubrovnik, Croatia 

Booked ages ago for my sister and I, double bed instead of twin beds but they soon sorted this out very nicely and gave us a higher room with an even more superb sea view but only the following morning. Lovely rooms, good service but no prices on mini fridge and the hotel bars seemed to charge very high prices for drinks. Breakfast okay but an average 'buffet' with cooked food sometimes cold but then who wants English bacon & eggs. Fruit, pastries, cheese & hams available and super for breakfast. Very helpful reception, booked taxi from airport for us and gave all information we requested. Excellent bus service just outside the main hotel - we didn't wait once for a bus into Dubrovnik Old Town or back as there was always one waiting during all 4 days, sometimes two trips a day (about 10 mins and 10 Kooners). Maybe stay in Old Town next time but loved the hotel and we had an amazing time.

Yes the hotel exterior is dated (think late 80's), and the towels are a bit old and worn but what baffles me when reading other reviews is, its a 3/4 star resort (depending where you stay)- how can you expect more? I stayed in the Importanne Resort, which had a large balcony, air conditioning, king size bed, and a large bathroom. I have no complaints- the room itself was more than adequate. The hotel's facilities are 4 star. The hotel complex is very large- which gym, pool, restaurant, cafe, bar etc, The hotel has its own private beach with parasols and umbrella's. I had a a great stay and would definitely go again. While it is a bit far from the Old Town (about $15 US cab fare), I would prefer to stay in Babin Kuk than Old Town as it is quieter and you have your own private beach.