Silken Gran Hotel Havana - Barcelona, Spain 

"Overall oustanding experience"
Posted: Mon, Nov 23 2009
We made our reservations directly with the Hotel and couldn't ask for any more of a professional atmosphere . From check in to check out the service was outstanding they setup tours ,recommended sites ,restruants had cabs when we needed them the food was great especially the breakfast everything was fresh hot and the area was maintained to ensure it was clean. I would highly recommend the hotel and will stay there again on our next trip to Barcelona

Wonderful place to stay!!!
Posted: Mon, Nov 03 2008
The room was small but exceptionally clean and modern. The hotel was close to bus routes and tourist attractions. The roof top patio was awesome and we loved to relax for an hour or so before heading out on the town. Reception was helpful and spoke English. Would definitely recommend this hotel to anyone!!!!!

The service was resentful & rude
Posted: Fri, Jul 04 2008
The hotel was nice but the fact that the hotel was ordered and pre-paid for through Expedia seemed to bother the manager. He at first demanded we let him hold our passports and hold a credit card in his safe. We refused and he then allowed us to pre-pay for incidentals with a credit card. We seemed to receive "resentful" check in service. This attitude also seemed to impact our over all service. The hotel also tried to over charge us on items such as "mini bar" that we never used. They also tried to over charge us on airport transportation, they tried to charge us $60 euros for a $35 euro trip. They tried over charging on various other items.

Great Hotel
Posted: Tue, Mar 25 2008
We stayed at this hotel for 3 nights with a couple of friends. It is in a good location for all the sites of Barcelona, just a short walk from la ramblas. The hotel looks grand from the outside, and is fairly grand in the lobby area too. There was a small bar in the lobby for a quick drink before and after your sight seeing! Our room was a good size, tea and coffee making facilites and a nice bathroom. Linen and towels were clean and a view over the roof tops to the cathedral. Breakfast was good (although expensive), lots of different foods on offer plus juice and coffee/tea etc. The concierge was helpful, got us Barcelona tickets for the game on the sunday night - excellent seats! An excellent break in Barca!