RFPosted: Tue, Mar 17 2009Value:
4.9High quality professional staff who offer personal service. English skills excellent. Fabulous beds. Our room was made available to us early...a bonus to the travel weary (missed connection & lost luggage). The staff took over the recovery of our luggage...made a copy of our luggage claim info, made calls to the airline for updates and updated us when we passed through the lobby. When the luggage was delivered in the middle of the night a quick phone call was made to tell us that they were outside our door w/ our suitcases, so we were back in bed in seconds. The robes and slippers in the room most welcome! Fabulous adjustable beds. With a big bonus of a fresh, crisp duvet (made of cotton sheeting) that covers the blanket/puff inside. (in other words, not a bedspread that is used many times between washing per hotel usual) Jacuzzi in tub did not work. Spotless, sleek, fresh room. Lovely - modern bathroom too. Thank you to others who recommended this hotel.