Westwood Country Hotel Ltd - Oxford, United Kingdom     

We joined this hotel for New Years Eve and stayed the one night. First impressions where good. Good parking and friendly receptionist, But it all went down hill from there. We where on the 2nd floor. The first flight of stairs was fine, and then you go through a very heavy fire door and up a steep narrow staircase. Room for only one medium build person and a small case to go up. Our room was in the eves of the house and we both managed to bump our heads in the bathroom. The water tricked out of the shower so I gave up on that. .It was however functional and clean. The rooms on the 1st floor where easily accessible and nice. So perhaps we where just unlucky. Well the food was well meaning that's all I can say. I personally tried a mouth full of each course and the rest always hoping that the next dish would be better. It was not. The vegetarian’s food was cold and had to be re-heated. The nice receptionist was also our waitress. The only wine for sale was from Argentina Vintage 2006 or was it 2007? . We had to request to see the manager before we were allowed to buy anything else. Apparently they did not have much wine in stock so instead of offering what was left in the cellar they decided it would be simpler only to sell the Argentinean 2006! We eventually managed to persuade him to sell us some slightly more expensive bottles. I think the conversation ended, Please take some money we can afford it! We have bought your New Years Eve tickets we have paid to stay the night! Please just find us something half decent to drink with our meal. The DJ had to be persuaded that since there was no one in the room under 30 that perhaps Techno and rap was not quite right for his audience on New Year’s Eve. From 12.30 onwards the music in the Bar was also Rap and Garage. Not surprisingly the guests all had an early night. Just as well as we all had to get up for breakfast as most people where hungry. The dining room did have a stunning view over the woods which were lovely to see in the morning sunlight. Beware of the morning coffee from the coffee urn in the dining room unless you like treacle. At no time during the morning could you even buy a cappuccino or latte because the coffee machine was" switched of". Again they just would not take our money! It only took three quarters of an hour to check out such was the queue. We appreciated our waitress/receptionist who bought some sense to a surreal experience. A friend who did not join in the great good wine hunt said. A bit Smelly from travelling and no shower--dazed from hitting my head.-hungry,- a headache from poor wine,-ears pounding from loud garage music in the bar and finally stomach ripped our by very strong coffee. We all did have a nice time because we where in the company of a large group of good friends. However if you ask me would I stay again, and then No, I don’t think so Every time we hear the words country house hotel now we both shudder.

Me and my girlfriend recently stayed at this hotel for a weddening (our second visit). On arrival the hotel seemed nice and the staff friendly. That was about it really. the food was not much to write home about in comparison to other hotels we have stayed in but was ok - would hate to think what you get if you are not in the weddening party though. the hotel rooms where nice and comfortable and had an "oldy worldy" feel. After a pleasant nights sleep we tried to use the bath room but the hot tap ran dry - this is the first time i have seen this happen in any hotel i have stayed in the UK. There was no response from reception via phone and so after dressing and go down found reception to be empty. A few minutes later someone appeared and after explaining the problem the best suggestion was to wait a bit - this waiting clashed with the booking out time though. Also by this time a number of other guests joined us with exactly the same problem, and one which had a bucket place in there room all night to catch water from a leak. Following this we went to breakfast where we were told that as a family we had to sit a separate tables because they would not lay any more. eventually they did once we had got part way through. One other thing was that the plastic sheets placed over bedroom roofs had been there since mothers day our first visit. On checking out i was offered £20 pounds off the £100 room fee but end up with a 50 % discount after explaining to the manager the extent of the problem. The hotel staff also tried to charge the weddening party for extra breakfasts where they had to relay the tables.