Golden Tulip Glostrup Park Hotel - Glostrup, Denmark 

I stayed for three nights for work, the last being a Friday. They say theirs is one of the best restaurants in Denmark.. They chose to close it on same Friday night for a private party without informing their guests. I asked for room service - not possible. I asked for the manager to be contacted - Christian Streit - who said nothing can be done. I was directed to a take away pizzeria or another restaurant 500m away I believe. I used neither and went to bed without dinner. A proper hotel would have resolved this problem quickly - they chose not to. This hotel purports to offer 4 star service and my room costs ?300 / night.. If you want your needs as a paying guest to be completely disregarded and ignored, this is the place for you. Otherwise please stay away.

Not wanting to drive in Copenhagen, we selected this 4-star hotel for its promise to provide the usual high Golden Tulip standard and for its proximity to the Glostrup train station from where an S-train departs every ten minutes to downtown. Contrary to some prior reviews we found our room to be pleasant, clean and spacious, appointed with a writing desk, mini-bar, INTERNET connection, couch, iron and ironing board, coffee maker, and naturally TV and phone. Beds had comfortable mattresses with quality sheets and pillows. The bath room was rather large, with a very modern shower and fixtures, and fresh smelling. However, initially we were assigned a room facing the busy street out front, but having arrived in unusually high summer temperatures and absent A/C, we saw no way to sleep with open windows. Our request for another room twas immediately granted, and we were assigned a room facing a quiet side street. The room rate for our double room at DKR 1030 incl breakfast, was perhaps a little steep, but less so than the restaurant prices, although the food served was excellent. Parking was available on-site above ground free of charge and below ground for a fee. Catering primarily to business travelers this hotel in the suburb of Glostrup offers little diversion to be explored on foot in the vicinity, yet we observed a bus with a tour group arriving and staying as well. A fitness facility is available, but we did not explore it. The friendly front desk staff was helpful, patiently offering information and explanations in response to questions. Breakfast was served buffet style with a rather extensive selection of items to choose from. A minor glitch developed when prior to check-out we tried to retrieve what we had deposited on arrival in the manager's safe. The key for the safe could not be found and it took a few phone calls and a while until we were re-united with our valuables. On balance, the hotel met all our expectations, yet a tourist arriving by plane or train may be better served in a downtown hotel.