Cristall Design Hotel Am Dom - Cologne, Germany 

"Good spot and value."
Posted: Mon, Nov 23 2009
Found this hotel ideal for our 4 night stay to see the markets at Christmas. Our room was at the back so there was no noise at all. One gripe was it smelt of cigarettes but i didn't ask for a no smoking room so can only blame myself. Better that thean a loud room though. Breakfast was very good and well stocked. Close enough to all the markets and shops also a very good Brauhaus behind the church near the hotel. This is in the opposite direction to the Dom so we only found it by luck when we went for a wander one day. Got a good price for the 4 nights so with cheap flights too it was a bargain of a xmas break. Cologne is fantastic, christmas for grown ups-everyone should try it!!!

adequate. staff let it down.
Posted: Wed, Apr 09 2008
8 of us went to Hotel Cristall, good location, great for markets etc. The hotel was ok, but no coffee or tea facilities in room or hotel after breakfast. Could not even get lemonade in the hotel bar , and told, we English only come once a year and that Germans don`t drink lemonade, so one of us stopped drinking because they only drink vodka and lemonade, whatever other drink she asked for they did not have, which we found in all the other bars. We never went in the hotel bar again. We would give him 0 out of 10 for his people`s skills. They should get rid of him. He would have got SOME tips if he had been more friendly. Overall we had a great holiday but would not stay there again. The Chrismas Markets were great. PS they did not have Baileys, Advocaat, Tia Maria, etc. So you know we like a drink or 2.

Good Hotel, Good Location, Good Value
Posted: Sat, Mar 29 2008
My recent stay at the Hotel Cristall was my fifth in the past two years. As with other visits I found the hotel to a good value for the room rate offered. The location is close to the railway station and less than 10 minutes walk to the Dom and the pedestrian shopping area. Again, the staff were pleasant and helpful and my non-smoking room was clean. The rooms are on the small side, and as others have said the decor might be considered "tacky" by some, but if you only plan on using the room as a place to lay your head at night you can't go wrong with the Hotel Cristall. Even though the front side of the hotel faces the railway station, you really can't hear much noise if the windows to your room are closed. More noise comes from the cars traveling on the expressway right next to the hotel. The noise might be a problem during the warmer months if you have to leave your window open as there is no air conditioning. The breakfast buffet, included with most room rates, is quite good. As for safety, I returned to the hotel during late evening on several occasions and never encountered any problems. Via Hotels.com I was able to secure a US$89 per night rate. No photos this time as the ones posted by other guests are quite accurate. DIRECTIONS TO THE HOTEL From the railway station: Exit via the doors leading to the Dom. Walk towards the street in front of you and slightly to the right. This is Dom-Propst-Ketzer Strasse ("Street" in German). Walk to the next street on your RIGHT (about 200 yards). This is Marzellen Strasse. Turn right and walk about one long block (you will pass the Hilton Cologne on your left) where you will come across Ursula Platz and see the hotel on your left. On your right is the outskirts of the railway station.

Hmmm
Posted: Mon, Mar 10 2008
Hotel close to train station & cathedral. Room stank terribly of stale smoke so try to get a non smoking room if you are a non smoker. Rooms clean & well maintained. Decor dated & tacky. Breakfast large. Service indifferent. Not the greatest value.