Steigenberger Hotel Metropolitan - Frankfurt/Main, Germany     

This hotel is great! I was at the hotel for 4 ntis for business. Rooms are very large (was able to do Yoga in my room each morning). Bathrooms very spacious as well. There is not an alarm clock on your night stand, however, it is on the TV (as is the case in most of Europe). Setting the alarm is easily accomplished with the remote control. The time is displayed on the tv (lower right corner), so you always have a clock around you. Additionally, I, too, had challenges getting my wireless to work with their system, however, the staff worked tirelessly until this was resolved. I was at the hotel while American Airlines was cancelling 900 flights a day. The concierge worked with me, waiting on hold with American Airlines for over an hour to help me confirm new flights to get me home. I LOVE this hotel, will stay here again and offer it the best rating possible. The staff is excellent, the hotel is very good and the entire package makes it a winner for everyone!

Lovely, spotless & modern boutique hotel in the heart of downtown Frankfurt. I highly recommend this place as I stayed here for a week and had no complaints. Staff was extremely friendly and helpful, and spoke excellent English. Conveniently located across the street from the main train station, a few short blocks from the Messe Frankfurt tradeshow venue, and walking distance to the great shopping & dining neighbourhoods. Restaurant was great & excelent food, good breakfast, but it is fine dining so it's pricey. Good value to buy a quick bite at one of the many nice kiosks in the train station across the street or at one of the many cafes down the side streets. I had a room facing the street & train station and had no complaints about noise. Just shut the window at night. Fairly sound-proof, but then I always take earplugs when I travel! Only 2 constructive criticisms - no ramps at the front of hotel, so not appropriate for individuals who can't do stairs or have alot of luggage & also the housekeeping staff do not like it if you wait to leave your tip on check-out day. If you don't leave a daily tip, various immenities such as your "do not disturb" sign, bottle opener, etc. will go missing. Overall this is a great hotel for the money & I'll be back.