Lindner Congress Duesseldorf - Dusseldorf, Germany 

I used a gift voucher to stay at this hotel and already ran into minor trouble with them when I first tried booking - they kept sending me the wrong information (wrong type of room, wrong spelling of name, etc) and then sent me an email to sign some sort of contract with them. I have stayed in many hotels but never had to do this before, I found it very strange. When we got the the hotel, staff did not go out of the way to help us (someone was at the reception but decided to pick up the phone instead of help us - and the phone wasn't ringing!) All the information was once again wrong (my name, address and even city, which they wrote down as Heck?!!) In the room, the nail filer was already used and the next morning (Saturday) at 08:15, the cleaning lady was knocking on our door. This is ridiculous for someone staying in a hotel! They had a balcony but no chairs on the balcony, all in all, just a strange experience. Otherwise, the hotel was quiet and clean, although far from the center. Other than rush hour, guests should take the bus to Belsenplatz and then take the tram - we weren't told this but were instead told to go to another tram stop which was quite far away. I wouldn't reccommend staying at this hotel unless you are traveling for business reasons.