Hotel Zoo Berlin - Berlin, Germany     

we arrive at 6 juny 2008 for 4 nights we order 2 double bed rooms - standard rooms. we receive rooms very deplorable the bed one behind the other and wall was between the bed. the bathroom so small maybe for midget. we ask every day at the reception to change the rooms but its was fully booking. no air conditioner at the hotel including dining room. its was 31 degree - very hot.

We booked the Hotel Zoo as a 3* option as part of a KLM break (though when the final email arrived it appeared we'd been booked through Lastminute.com). We were very pleased with the hotel. It was far better than some of the previous reviews had suggested. The location was excellent - close to shops, cafes, restaurants, bakery, U bahn, bus stop direct to airport and sight seeing tour. There was also a cut price ticket office round the corner offering tickets for the current shows. The reception interior was very trendy with service efficient. In fact all staff were helpful and pleasant. Many of the other hotel guests were seen on their laptops throughout the hotel. Breakfast provided a good selection of hot and cold food, juices and tea/coffee. We had no problems in being seated promptly. Likewise the lounge area on the first floor was welcoming and calm - perfect for a night cap! The room itself contained twin beds, a large desk (great if you had to work on a laptop), wardrobe, mini bar & large bathroom with shower over the bath. We were situated to the rear of the property and although fairly close to the train line were not adversely affected by the noise. The window had twin glazing and electric blinds. The decor was plain but clean and towels were changed regularly. I would definitely stay here again either for work or a holiday and with friends, on my own or with the family.