EuroAgentur Hotel Crystal Palace - Prague, Czech Republic

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EuroAgentur Hotel Crystal Palace address: Malá Štěpánská 17, Prague, 21000

EuroAgentur Hotel Crystal Palace details: Modern hotel situated in a quiet side lane right in the heart of Prague, only few steps from the Wenceslas Square. Maximum comfort is offered in fully air–conditioned rooms, equipped with TV/SAT, direct dial telephone, high-speed Internet access, mini-bar and safe deposit box. New well-equipped conference hall for up to 60 persons

There is a relaxation centre available for hotel guests’ use free of charge. For other guests use of the relaxation centre costs CZK 150 for 90 minutes and CZK 45 for each additional 30 minutes.

Ironing boards and clothes irons are available upon request.

The hotel is able to provide information about cultural, historical and social events in Prague.

The hotel cooperates with Sixt car rental company.

The hotel has its own limousine service/taxi. Additional charges apply as below:
International Airport – EURO 32,-
Hlavni Nadrazi (Prague’s main train station) – CZK 280
Holešovice train station – CZK 380
Prague Castle – CZK 380
National Theatre – CZK 380
Old Town Square – CZK 280
Wenceslas Square - CZK 280

Sightseeing:
Prague tours by bus, on foot or by boat are available and the hotel can help to arrange tours.
Tours are available to Karlovy Vary Spa, Konopiště Castle, Karlštejn Castle, Terezín, Kutná Hora, Český Krumlov, České Budějovice etc.

The hotel can also arrange tickets to cultural performances (theatres, museums, galleries etc.).

Compare price for EuroAgentur Hotel Crystal Palace

Here are the average prices per room per night from major travel sites.

Seller	Average Price	Check price on seller's site
PriceLine	$101
Booked.org	$93
Booking.com	$101
Hotels.com	$80
Expedia	Check on site

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Location

Modern hotel situated in a quiet side lane right in the heart of Prague, only few steps from the Wenceslas Square.

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Rooms

Maximum comfort is offered in fully air–conditioned rooms, equipped with TV/SAT, direct dial telephone, high-speed Internet access, mini-bar and safe deposit box.
all rooms have bathroom with shower or tube and hair dryer
- there is also 1 room for disabled guests at disposal

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Facilities

General: Parking (fee required), Luggage Storage, Non-Smoking Rooms, 24-Hour Front Desk, Restaurant

Services: Laundry, Currency Exchange, Tour Desk, Fax/Photocopying, Ticket Service, Internet Services

Location: City Centre

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Hotel policies

Check-in

14:00

Check-out

12:00

Cancellation

If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.

Children

All children are welcome.
All children up to 2 years stay free of charge when using existing bedding.
All children up to 2 years stay free of charge for cots.
All older children or adults are charged EUR 59.00 per night and person for extra beds.
Max

Pre-pay

No deposit will be charged.

Extra charges

VAT is included.
Service charge is included.
City/tourist tax is included.

Parking

Secured parking is possible on site and reservation is needed costs EUR 24.00 per day .

Dining

Buffet breakfast is included in the room rate.

Internet

Wired internet is available in the hotel rooms only and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

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TripTake Traveler Reviews

Good Location

Reviewer: jazzcatjan (Sussex)

I recommend this hotel for: Tourists, Young singles, An amazing honeymoon.

Date: 2008-05-05

Guest Rating:

0.0

Spent Easter in Prague. The hotel is in a great location between Wenceslas Square and Charles Square. Many trams, including the main tourist tram, stop at the end of the road, and it is only a short walk to several metro stations. Room was clean & comfortable, excellent shower, underfloor heating in the bathroom a luxury touch. Breakfast was the usual buffet of cereals, meat & cheese platters, hot food, pastries etc. I experienced no problems with the buffet running low on anything. Staff in reception were helpful. Only improvement in the room would be tea/coffee making facilities.

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Avoid This Hotel

Reviewer: DamienCork (Cork)

Traveling group: Spouse / significant other

I recommend this hotel for: Tourists, Young singles, An amazing honeymoon.

Date: 2008-04-29

Guest Rating:

2.0

Check in / front desk	2.0
Value	2.0
Service	2.0
Rooms	2.0
Location	2.0
Cleanliness	2.0

When we arrived to this hotel we were told that our booking had been cancelled by the head office for no apparant reason, even though we contacted them a few days earlier to confirm the booking. We were treated like animals by the staff and were told to find another hotel ourselves.We found the whole experience very distressing. After about an hour of arguing with the hotel staff they said they have a room for us for 2 of our 4 nights, but at a higher price than we booked it for. We agreed to this as we have never been to prague before and had no idea if we could find another hotel. Our first day in Prague was spent looking for a hotel for our last 2 nights. We though the hotel service was below par and the attitude of the staff was inadequate. The room was very small and the shower was broken. At the breakfast room the staff were abrupt and didn't like it if you stayed there longer than 10am. I would not recommend this hotel to anybody wishing to visit Prague. Try the SAS Radission instead, it is a bit more expensive but a better service and closer to Wenslaw Square.

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