Just short of luxuryPosted: Mon, Jul 21 2008Location:
5Rooms:
3Service:
5Value:
4The Alchymist is a beautiful hotel in a perfect location. Our room was generous in size and comfort (although certainly big enough to merit a king-size bed rather than queen). The staff was all polite and helpful.
However, beauty isn't all. The Alchymist falls just short of being the luxury hotel we thought we had paid for. For the price of this hotel, we expected to be pampered a bit more. Surely the management could find softer toilet paper and tissues! When I stay at high-end hotels, I want to have at least as much comfort as I have at home. The tissues actually hurt my eyelids when removing makeup! The toilet paper was like scratchy old air-mail paper.
The second issue was with the air-conditioner. To begin with, it was noisy. The first night, we thought we were hearing the sound of other guests taking showers, but it was actually the air conditioner and the noise went on through the night. When the maid comes to clean up the room, she turns off the main switch, so that when we came back after a hot day of walking all over town, the room was unbearable. As the room was large and the air-conditioner small, it took quite some time to get it to an acceptable temperature. Our only choice was to leave the "do not disturb" sign on the door all day and sacrifice getting the bed made in favour of having the room at a comfortable temperature.