Top Hotel Prague - Prague, Czech Republic 

notebook stealing from my room
Posted: Sat, May 31 2008
as I was out for a walk in the city center, my laptop and my cell phone were gone . I find out later that from my colleague room also the phone was gone!!! The reception say we should not leave the valuable things in the room, As the hotel has almost 950 rooms, do they have enough space in the hotel safe for all the valuable things of their clients? Bags, clothes, cameras, etc ? How about room safety in a 4* hotel? ( rooms like 2* ) watch out to the room cleaning . ask not to enter in your room!!! The reception staff suggest us to call the police , and we do that. The Police came quickly and take some pictures from the rooms. they were very polite, but not english speaking. They said that an investigation will start.

Warning! US HS Tours STAY AWAY!!
Posted: Tue, May 20 2008
I am a HS music director and was booked into this nightmare of a hotel with my group of about 60. Teenagers from all over Europe stay in this hotel smoking, drinking, selling drugs and trying to talk naive American kids into having sex. They roam the halls all night and pound on doors. The hallways reek of cigarette smoke and beer. The rooms are shabby and cramped. The staff is rude and hardly anyone speaks anything besides Czech. There is a surprise $50 "damage" deposit that they demand before they allow you to check in. I've been traveling with HS groups for 20 years and have NEVER experienced a hotel this bad.

Vietnam refugee camp
Posted: Sat, May 03 2008
I attended the ICPIG conference last year and the hotel was chosen by the conference organizers. First, it is located in the suburbs of Prague; to get downtown you have to take one bus and then the subway. From the airport it is 50 min drive and the taxi costs ~600 Czech krowns. Then, the room was miserable: old furniture, old linen, no aircon and only one fan; if you are unlucky and get a room with windows toward west then you'll feel like in the sauna. Asking to change our room, the rude and arogant front desk clerk told no other rooms available. Next, I wanted to drink a beer from the room minibar: no chance. The minibar was locked. In order to get the key I have to pay 50 Euro deposit. I wanted to use the phone to make a call at Czech airlines: another 50 Euros deposit. I took a shower and the water flooded the room. The TV program has 5 channels and only one (CNN) is in English. The hotel has a pool and a spa but to get acces you have to pay another 10 Euros for two hours. For kids you get a discount: you'll pay only 5 Euros/kid. In the pool area, you may find some drunk guys exposing their body muscles and occupying the spa. There 2 or 3 restaurants in the hotel but if you want to eat outside on the terace you have to pay before. Then you'll have the surprise: they prepare and serve even tainted meat. So, I gave up and I ate at a restaurant 3 bus stations away at a big shopping mall. Asking the organizers why they choose this gully den they told that it was cheapper??? However, they told me the history of this "hotel": The "hotel" was built during the Vietnam War and served as Vietnamesse refugee camp - a help offered by Czech Republic as brothership of communist countries. Recently, it was purchachesed by some smart guys and introduced into the turism circutry. I was happy that I escaped from that scarry place.