Ramada Park Hall Hotel Wolverhampton - Wolverhampton, United Kingdom     

First of all take note of all the other bad reviews. We stayed for 1 night attending a Wedding function. The entrance to the hotel looks impressive, with electric gates, on entering into the grounds the hotel looks fantastic it has really got the wow factor. What a false impression that was. We were shown straight to the ballroom for the Wedding reception which again was out of this world with great big chandeliers and views across what looked like beautiful grounds. How wrong could we be. We were lead out to the gardens for the photos, to be confronted with patio chairs with bird droppings which looked like it had been there for some months. The grass was unkept and pergola the same condition as the patio chairs. There was broken glass everywhere. Plants non existant, just overgrown bushes. It was a lovely sunny day, but whilst back in the ballroom for our meal everyone was too hot as there was no air conditioning. The staff were rude and not at all helpful. The meals that was ordered didnt turn up on time, and they totally forgot about the childrens meals, after numerous times of asking they eventually got the main meal but we never saw the ice cream. As the evening went on the rooms got hotter and hotter, we asked for airconditoning to be put on but our request was never made. A lot of the guests had to go outside to cool off but had no where to sit. The drinks are very expensive and not served with a smile. The toilets are broken and run down. The hotel room was a nice family room, which had been refurbished but the bed was awful. lumpy and hard pillows. We went down for breakfast, which is a very small room for the size of the hotel. All the tables were taken, but the waiters never approached us, so we decided to sit in the ballroom which is next door with our breakfast and told we couldnt sit there. After asking where can we sit then, they reluctantly made two more tables up in another small room. The service was appalling, we had to wait ages for tea and coffee which was served with out milk and sugar. When we asked for sugar they gave us a big jar sprinkler. Also how could we eat without knives and forks. The staff are a joke. We felt that the hotel was badly run and the staff were unhelpful and badly trained. On check out there were other people complaining about the attitude of one of the staff. This hotel is very expensive and you would expect a lot better for your money. We felt uncomfortable and not wanted. As if it was closing time and they were kicking you out, When we should have been encouraged and welcomed as we were there for such a lovely special event. Dont spoil your wedding day buy booking here.