Red Roof Inn - Chicago, USA     

When I thought about reveiwing this hotel I tried not to mention the old' Cass hotel but it really is unavoidable. What you get is about the same but for about twice the price. Now let's be fair the 'old' Cass now costs about three times as much and for the money/location I think that the Red Roof is now the only game in town on the Magnificent Mile. Plus Points: Location: Right on N Michigen Ave Cost: Average of $130 (plus 15% tax plus $5 hotel tax per night) Bad Points: Rooms a little care-worn although clean. A bit like our old friend the 'old' Cass. Carpets have seen better days but OK. Room very poorly lit Noisy A/C although not really a problem for me as I can sleep through anything! Sheets not changed daily Staff a little bit uninterested. Pet Peeve The drinks vending machine was empty on arrival and still hadn't been filled on departure (seven days!) All in all OK and the best value you are going to get these days on the Magnificent Mile. Just don't expect The Ritz.

A girls weekend, the four of us checked in On Friday. When we started to unpack we notice a leak under the bathroom sink, apparently it had been there a while because of the rust stains. Then we notice the room was not fully vacuum and dirt around the edge of the bathroom floor. So we asked to be moved to another room. We looked at five total and decided that our room 1116 happened to be the cleanest of the six. We stay put until Saturday afternoon. We had packages to drop off drop and the room across the hall was being clean, we looked at it and asked if we could move to 1105 and not be charged anything extra. Yes the manager said. When we checked out Monday morning they wanted to charge us $100.00 more than what was agreed at check in. After talking with two managers at the same time, one being the manager from Sat and 30 minutes later, we were not charged the extra amount. Only two ice machines where working, one on floor 6 and one on floor 15. There are two coffee machines in the lobby however, only one of them worked.